Guest User
January 31, 2023
I don't know if you stay in this place! It is the worst hotel I have ever visited in my life. As everyone mentions, the older woman who works there is rude and very violent. I booked a room through an app, I called the day before to confirm it because I didn't see it charged on my card and they told me that everything was fine, that they would charge me the same day. When I arrived, they had canceled my reservation because supposedly there was a problem with my card, the man at the reception, who is the only good thing about that place, offered me another room and then the horrible woman appeared, who from the beginning spoke very badly to me. He wanted to give me a room without a key, when I asked him that I couldn't leave without a key to enter and leave he started to treat me worse, then he gave me a room that was very dirty, the bathroom and the bed full of hair. When I complained to him he told me to leave, I asked him to please give me a clean room that I had already paid for, he threw the dirty sheets at me and told me to use that, when I told him no HE GRAB MY THINGS AND TRIED TO THROW ME AWAY STREET!!! If it weren't for a French couple who defended me, I don't know how it ended because they became very violent and aggressive. Not happy with that, the next day while I was bathing she tried to open the door to my room because she was trying keys; if she hadn't had the key on the other side she would open the door for me while I was changing. It is the worst place in the world, don't go there to have a bad time, it is expensive, it is run by a violent and very rude and dirty woman.
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