Guest User
April 30, 2024
When I arrived on the first day, the navigation was always wrong. I turned around and around and finally found the hotel. There was only one parking space in front of the door, so I parked first. I asked the front desk, and they said that this was the parking space for checking in and I couldn't park there. I went out to look for a parking space for a long time and couldn't find a parking space. I was very tired at the time and wanted to rest for a while before moving the car. After completing the formalities, the front desk didn't give me a room card and asked me to move the car with a very determined attitude. I said I would put my luggage in the room first. The female service staff at the front desk said that she would come down to move the car in 10 minutes. I asked her where to park? She said she would park in the underground parking lot of the center. I asked her if there was a parking space? She said she didn't know and she had to find it herself. It was so annoying. I could only put my luggage first and then move the car. When I got to the room, the waiter was still mopping the floor. I touched the sheets and they were wet. I asked her to change them, but the waiter didn't understand and called the front desk. I said you can come and see for yourself. The older lady at the front desk came up and told the waiter to change the dry sheets. I really don't understand why they had to give me wet sheets when there were dry sheets? After we changed the sheets, we went out to look for a parking space. We went around and around looking for a parking space. Maybe it was the weekend, so parking spaces were hard to find. We used the navigation to go around and around and finally parked the car in the underground garage. We were exhausted both physically and mentally. It was already past 9 o'clock in the evening when we walked back to the hotel. It was a very unhappy experience.
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