New Century Hotel

New Century Hotel Reviews

New Century Hotel

No.478 Wenhua West Road, Laizhou, Shandong, 261400, ChinaView Hotel Details
New Century Hotel
New Century HotelNew Century HotelNew Century Hotel
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New Century Hotel Guest Reviews

4.8/5
Excellent
409 review
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(409)
Positive reviews(405)
Reviews with photos/video(63)
Delicious breakfast(113)
Awesome amenities(72)
Classy environment(38)
Friendly front desk staff(29)
Well decorated(17)
Perfect for business trips(16)
Convenient for shopping(15)
Located downtown(12)
Negative reviews(4)
Przemekc
Business Room
Stayed in Nov 2023
Business travelers
45 review
4.0/5
Very Good
Posted on Dec 6, 2023
Nice stones on the room wall. Temperature at room 16°C. Heating system is to noisy, can not heat the roome and sleep. I do not recomend. Hotel charge the payment in booking day and aditionaly charge refoundable 200 CNY deposit on check in day. After chack out, the hotel staff keep caling me and ask pay room fee again becouse they refound payment which they hold from booking day.
Response from Property: Dear guest, our hotel has always been committed to providing a high-quality stay experience. We apologize for any inconvenience this may have caused you. Firstly, we attach great importance to your feedback and believe that we will do our best to improve the problem. At the same time, we sincerely hope that you can give us another trust and opportunity, so that we can provide you with better service. Secondly, I would like to explain to you that the payment method for your room reservation is cash at the front desk. On the day of reservation, the platform will collect the deposit for your reservation, not the room fee. After the hotel confirms your check-in, the platform will refund the deposit to you as soon as possible. Therefore, on the day of your check-in, the front desk will need to charge your room fee. Due to the limited language communication ability of the front desk staff, they did not explain it clearly to you. Later, they contacted you and caused a misunderstanding, We apologize for any inconvenience caused! Wishing you a happy life and looking forward to your visit again!
Guest User
Queen Room With Memory Foam Mattress
Stayed in Dec 2023
Business travelers
13 review
5.0/5
Outstanding
Posted on Jan 28, 2024
Lovely staff and hotel
Response from Property: Hello! Thank you for giving the hotel 5 points of recognition! Let the confidence of all the hotel staff increased some, next we will work harder to show the best side of the hotel to everyone, please remember to pay attention to us and recommend us to your friends! Wish you a happy life!
Timzhang
Business Room
Stayed in Nov 2023
Business travelers
12 review
5.0/5
Outstanding
Posted on Jan 17, 2024
nice food,good location
Response from Property: Thank you for staying at New Century Hotel. It's my pleasure to serve you. Thank you for your love of our breakfast. Your satisfaction is our driving force. We sincerely look forward to your coming again! The place where there is love is home, and the new century is your home in Laizhou. You are welcome to come home often! I wish you success in your work and all your wishes come true!
Frank1965
Business Queen Room
Stayed in Apr 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on May 12, 2024
The room was very good, especially the pillows and mattress, very comfortable to sleep. The hotel also upgraded the rooms. The hotel service is very enthusiastic. From the moment you enter the hotel, there are service staff to help with luggage and guide you. The breakfast was rich and the array was large.
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Response from Property: Hello, distinguished guests! Thank you for your enthusiastic praise and support for Laizhou New Century Hotel! They also attached photos for us, thank you very much! We are very pleased with your thoughtful review. Your affirmation is the greatest motivation for our unremitting efforts and makes our persistence more meaningful. We will continue to improve our service quality and look forward to welcoming you again and meeting you again from afar! I wish you a happy life and everything goes well!
Anonymous User
Business Queen Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on May 7, 2024
The hotel is located in the city center with convenient transportation. The room is elegantly decorated, clean and comfortable, with complete service facilities and soft lighting. The service attitude is very good. All requests are met and there are warm reminders, such as free fruit yogurt and foot bath service. The waiters and housekeepers are very friendly and make you feel at home. The Chinese and Western breakfasts are great value, with a wide variety of dishes and excellent cooking techniques, exceeding the five-star standard. I will book this hotel next time.
Original TextTranslated by Google
Response from Property: Hello, distinguished guests! Thank you very much for your recognition and praise of New Century Hotel! We hope that our enthusiasm and professionalism can make you feel at home. The bedding is as soft as clouds and the facilities are complete, giving you maximum convenience. We carefully select ingredients and cook with care, just to let you taste the most authentic Laizhou flavor. A clean environment is our commitment to you. We take good care of every corner to give you the most comfortable experience. We look forward to meeting you again. New Century Hotel is willing to add wonderful memories to every journey of yours.
Guest User
Business Queen Room
Stayed in Aug 2024
Business travelers
1 review
1.7/5
Posted on Sep 10, 2024
Generally, the service is extremely poor. Printing something costs 2 yuan per sheet, which is more expensive than the market price. Someone please come and solve this problem. After adding WeChat, there was no reply for one night. This accommodation is worse than home, worse than 118, and it costs so much! ! ! I really don't understand. I can't catch up with the hotel 500 meters across the road. The new store has a good service attitude. The front desk ladies are very considerate.
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Response from Property: Hello, distinguished guests! First of all, thank you very much for your stay. We are really sorry for the unpleasant stay experience you have. We would like to express our most sincere and deepest apologies to you. We attach great importance to your feedback and will take immediate improvement measures. We have also given serious criticism and negative incentives to the parties involved. We hope to get your forgiveness. We apologize again and hope you can give us a chance to make amends. We hope to regain your trust and look forward to seeing you again! I wish you happiness every day and good work!
Guest User
Business Queen Room
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 15, 2024
The newly renovated room has very good facilities and good hygiene. What I want to praise most is the service and breakfast. I can’t eat enough breakfast and the ingredients are fresh! In addition to being enthusiastic, the service is also very detailed. It’s great.
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Response from Property: Hello dear guests! I'm really excited to see your simple yet profound praise, and your recognition of our service and breakfast. We strive to provide every guest with the most considerate and meticulous service and bring a value-for-money experience to every guest. Satisfaction only has a starting point and no end. We will leave you with beautiful memories with sincerity, sincerity, heart and love. We look forward to serving you next time and wish you all the best!
Guest User
Business Room
Stayed in Sep 2023
Travel with friends
7 review
5.0/5
Outstanding
Posted on Oct 24, 2023
The front desk and lobby staff are very friendly, the room is clean and tidy, and welcome fruits are given. There is a snack street next to the hotel which is very convenient and highly recommended🤙
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you for your love for New Century Hotel. Every employee of the hotel is very happy and honored to receive your praise! We have always strived to bring the most comfortable and distinguished stay experience to every guest! Thank you again for your review and support, we will continue to provide you with considerate service
2038211203
Business Room
Stayed in Sep 2023
Family
48 review
5.0/5
Outstanding
Posted on Oct 24, 2023
I particularly like the breakfast here and will stay here every time I return to my ancestral home.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you for your love for New Century Hotel. Every employee of the hotel is very happy and honored to receive your praise! We have always strived to bring the most comfortable and distinguished stay experience to every guest! Thank you again for your review and support, we will continue to provide you with considerate service
Guest User
Business Room
Stayed in Sep 2023
Other
9 review
5.0/5
Outstanding
Posted on Oct 24, 2023
Breakfast was as good as ever, the restaurant was bright and clean, and the food was rich and delicious. The room is also nice, and the daily yogurt is very heart-warming. The disadvantage is that the wardrobe is too small. The thin strip of space cannot be counted as a cabinet, it can only be called a gap.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you for your love for New Century Hotel. Every employee of the hotel is very happy and honored to receive your praise! We have always strived to bring the most comfortable and distinguished stay experience to every guest! Thank you again for your review and support, we will continue to provide you with considerate service
Guest User
Queen Room With Memory Foam Mattress
Stayed in Mar 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 21, 2023
The hotel is easy to find, the transportation is convenient, and shopping is also convenient. The reception at the front desk is warm and welcoming. The rooms are tall and well furnished. The environment is nice, clean and hygienic. There are many types of breakfast and it is very fresh. Feel at home, will stay again next time.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for staying in New Century Hotel, it is an honor to serve you. Your satisfaction is our driving force, sincerely look forward to your visit again! Home is where there is love, and New Century is your home in Laizhou. You are welcome to come home often! I wish you success in your work and wish you success!
Guest User
Business Room
Stayed in Mar 2023
Family
1 review
5.0/5
Outstanding
Posted on Apr 12, 2023
The hotel rooms are designed in a foreign style, high-end and clean, and the service is very good. It is located in the city center, but the room is not noisy and very quiet. You can park in the backyard. The breakfast is also very rich, with a proper hometown taste.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for staying in New Century Hotel, it is an honor to serve you. Your satisfaction is our driving force, sincerely look forward to your visit again! Home is where there is love, and New Century is your home in Laizhou. You are welcome to come home often! I wish you success in your work and wish you success!
Guest User
Panoramic Standard Room
Stayed in Nov 2022
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jan 1, 2023
The room is clean and comfortable, and the waiters are very attentive. good environment.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for staying in New Century Hotel, it is an honor to serve you. Seeing your words of praise, we are very happy, and we are more motivated to work! Sincerely look forward to your coming again! Home is where there is love, and New Century is your home in Laizhou. You are welcome to come home often! I wish you success in your work and wish you success!
Guest User
Business Room
Stayed in Jan 2023
Business travelers
8 review
5.0/5
Outstanding
Posted on Feb 15, 2023
The new decoration is very good, very comfortable.
Original TextTranslated by Google
Response from Property: Thank you for staying at New Century Hotel, it is an honor to serve you. Your satisfaction is our driving force, sincerely look forward to your visit again! Home is where there is love, and New Century is your home in Laizhou. You are welcome to come home often! I wish you success in your work and wish you success!
Guest User
Business Queen Room
Stayed in Aug 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 26, 2023
Breakfast is rich and varied, and the service is very warm
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you for your love for New Century Hotel. Every employee of the hotel is very happy and honored to receive your praise! We have always strived to bring the most comfortable and distinguished stay experience to every guest! Thank you again for your review and support, we will continue to provide you with considerate service