Konocti Harbor Resort

Get 0 rating. They gave us the Worst service ever for our Anniversary on 8/24/24. Their restaurant Food made us sick.The room,tub, LR throw rug was filthy with cookie crumbs not vacuumed, LR table was dirty, bed sheets all were dirty. No internet service. No housekeeping available. No electricity in the kitchen. No curtains in living room . No staff available except front desk staff and security staff Mike. So we could not eat there had to go elsewhere to eat nor use tub or shower. Others tenants above us kept us up till 3:00 am moving furniture etc. stomping etc. we couldn't sleep. Too many complaints to list. No manager on site. I had called the front desk several times with so many complaints with the room and no one available to help they had written 4 separate sticky note pads of our complaints. I was given Allie manager number spoke with her briefly called her back with a list of my complaints and concerns and she never returned my several phone calls or emails and we were never refunded $31.09 spent at Konocti Marina they said they would refund. Mind you this was the 2nd room they gave us. We left out next morning right away to go home had it not been dark and a long drive we would of left out the 1 st day. Nicole told me when I was discussing a refund with her that we weren't welcome to come back after we put in our complaints of the Awful and No Service we were given. Talk about wrongful doing especially after we were the ones who suffered a very Bad experience. We will never go back and have shared our experience with our friends who say they too,won't be going there no more as well. This is the first bad review I have ever had to report. I wish the manager would of taken care of us with better customer service.

I was going to rate 4 stars, due to a few issues such as no outdoor lighting in the areas where we walked up the hill to our room, and no individual umbrellas/shade at the pool, but the fact that the beds were exceptionally comfortable and ALL the staff provided outstanding, far above average and phenomenal customer service, I upped the rating to 5 stars. We were only there for four days, yet by the first evening, we already knew lots of staff by their first names, and were excited each day to see everyone. Honestly, I cannot say enough about the staff at the resort. Friendly, helpful, accommodating...just the best of the best, from the front desk staff to security to the Marina store to the pool staff to the restaurant/breakfast/bar staff. They have a ways to go with regards to the resort itself, but they are constantly working at it and making improvements all the time. There was a surveyor at the mini-golf area, which hopefully means that in time, that will be up and running again. I love that they kept the lobby area the same, as well as all the walls of framed autographed posters of the bands that played there. Like a trip down memory lane! Rome wasn't built in a day - it's a big undertaking getting the resort built back up - all these things take time, money and effort. To think of where this resort was five years ago compared to where it is now, it's a huge accomplishment. I personally have five plus decades of memories of this place and we are so grateful and lucky that Konocti is back!!! We will definitely be back in summer 2025.

A true gem of a resort! New yearly getaway with the family for sure. Super cool place to be with an amazing lake view. Fun for everyone and for all ages! One of my new favorites ♥️

Property location beautiful, rooms newly renovated. Staff either excellent or not interested. Only one restaurant. Service extremely slow and food average at best.

My 1st impression of this Resort was, it was BIG! If you are looking for a place with a lot of history in music, close to Clear Lake, wonderful Sunrises and sunsets! and great access to Clear lake

Had a great stay , brought back lots of memories!