14 Jimmy lane, Lake Tekapo, Canterbury, 7999, New ZealandView Hotel Details
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1 night
Jero Apartment Guest Reviews
4.6/5
Great
8 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.4
Service4.5
Cleanliness4.7
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All reviews(8)
Positive reviews(7)
Reviews with photos/video(3)
Negative reviews(1)
Guest User
Two Bedrooms Apartment
Stayed in Mar 2024
Couples
1 review
5.0/5
Outstanding
Posted on Mar 20, 2024
Wonderful place to stay !
Big area and useful kitchen!
Parking just outside the entrance and you can have a wonderful starry night there,even you can see the galaxy only with your eyes!
Recommended 🌌
misora
Three Bedroom Apartment
Stayed in Jul 2024
Family
11 review
5.0/5
Outstanding
Posted on Aug 4, 2024
Very satisfied. You can clearly see the Milky Way and the Southern Cross and other constellations in the open space outside the door. You can take pictures with a tripod! Although it is winter, it is not cold when the heating is turned on! The kitchen supplies are also relatively complete, and the seasonings include salt and sugar. It is great to cook dinner by yourself!
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Guest User
King Studio
Stayed in Sep 2024
Travel with friends
110 review
5.0/5
Outstanding
Posted on Sep 28, 2024
This apartment homestay in Tekapo is great, with Chinese service and quick problem solving. The hotel is spacious and clean, with complete facilities, and the heating in the room is very powerful. It was a very good accommodation experience.
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Guest User
Two Bedrooms Apartment
Stayed in Aug 2024
Travel with friends
5 review
2.5/5
Posted on Sep 3, 2024
The facilities are old, and the noise of the washing machine is louder than that of a tractor, which affects the rest.
Original TextTranslated by Google
Response from Property: Dear Ms. Jin,
First of all, thank you for taking the time to provide your valuable feedback. We are very sorry that the noise of the washing machine caused you trouble during your stay.
We have sent a professional to check the washing machine and confirmed that the machine is operating normally and there is no noise problem. According to our records, you washed three large bath towels when using the washing machine, which may have caused the machine to overload and generate abnormal noise. To ensure the normal operation of the machine during use, we recommend avoiding putting too much laundry in at one time.
We will also further optimize the instructions for use of the equipment based on your feedback to help guests better use the facilities.
Best wishes!
Stay Tekapo Team
Guest User
Three Bedroom Apartment
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Jul 21, 2024
It can accommodate two families of three and they can cook for themselves.
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Guest User
King Studio
Stayed in Apr 2024
Couples
80 review
4.6/5
Great
Posted on May 6, 2024
There is no front desk in this place, and you can't find anyone when you check in. You have to call customer service before someone comes (the same applies if you have problems with the facilities). It is very clean and makes stargazing at night more convenient. It would be better if some equipment can provide instructions.
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Guest User
Two Bedrooms Apartment
Stayed in Jul 2024
Family
14 review
5.0/5
Outstanding
Posted on Jul 15, 2024
Very good hostel. Complete facilities. Will choose here next time