Holiday Inn Hotels in Lakewood

Facilities are newer and well kept. I have zero complaints admit my stay here. Honestly, it exceeded my expectations. Unfortunately, I woke up to late for the breakfast or I'd comment on that as well.

This hotel has explicitly discriminatory, transphobic policies around bathrooms. I stayed at here during a work trip where I was assisting operations for a conference. Our group had several gender non-conforming participants, myself included, some of whom do not feel comfortable using the men's/women's rooms and would prefer access to an all gender bathroom. I tried to seek out this accommodation for myself and our conference participants during my stay here. During this process, I was notified by a hotel associate the hotel does not provide access to all gender bathrooms and can only have public restrooms that accommodate men and women. She went on to indicate, ”guests who do not wish to use either restroom may use the restrooms in their rooms.” She cited hotel policy as the reason for this lack of accommodation. I am not a Colorado resident but I do know that Colorado's anti-discrimination laws guarantee equal access to public accommodations regardless of disability, race, sex, sexual orientation, gender (including transgender status), etc. In Colorado, it is unlawful for a place of public accommodation to refuse, withhold from, or deny individuals in any of the above listed classifications the full and equal enjoyment of the goods, services, etc. offered by the place of public accommodation. Asking gender nonconforming people to use the single stall restrooms or restrooms in their rooms is not an equal accommodation and is in fact discriminatory under Colorado state law. This hotel has explicitly discriminatory, transphobic policies. Do not stay here.

Shower had black mold all over it. Bathroom floors also dirty and looked as if they had not been mopped in ages. Carpet also had dirty stains on it. The hotel is in a great location and walking distance to Whole Food and Target, very convenient for a longer stay if you plan to do some cooking. Complimentary breakfast was good and had a variety of decent options.

The hotel staff was not the friendliest, not rude but not upbeat or happy. Seamed to be invested in themselves rather than making their clients stay amazing. This hotel could definitely pay more attention to customer service and serving their customers. After all without us you would not be here. So now let’s get into some of the nitty gritty, upon arriving, as a Diamond Member the app says I get water and a snack, neither were given and the front staff says this hotel does not do this. What… every other hotel I go to does this! But okay thanks. Go to my room and see fingerprints all over the room. Mostly around and on light switches and bathroom counter. I informed the front desk and they just said that all their rooms are cleaned to the Hilton standards. I totally disagree because all I stay in is Hiltons. Then I find out that the pool is being cleaned, I think great at least they are cleaning something but then the front staff tells me it has been closed for cleaning for the last three weeks and has no idea when it will be done. I am from Canada and I do not carry any cash on me, wanted to do laundry and the staff could not charge a $1 to my room so I could do my dirty laundry, so I asked one of my American friends staying at the same hotel if they could lend me $1. I do my laundry and the washer does not drain fully or spin fast enough because the clothes came out soaking wet. I put them into the dryer and as course stall came out dripping. Talked with the front staff and told him. To my surprise all he said was “okay” and walked away. I feel a little compassion or offering me $.50 to put my clothes in the dryer one more time would go a long way. I stayed here for a week and the week before their sister hotel across the lot (owned by the same people) and saw and experienced many moments that made me think to myself “thats not right”. Will definitely give this hotel a lot of social media exposure in a negative way. Will never come back here until I know the whole staff including the man in the back office take some customer service basic training.

Good features: (1) Place has a dinosaur motif - lots of bones and artifacts in the lobby and dining area, lots of murals all around stairs and exterior walls, there's a 'dino expert' on duty 7am-10am Fri-Sun in lobby, with lots of toy dinosaurs to do 'show & tell.' (2) Generally quiet area - it's set of the main road by a side street, with plenty of parking. (3) Beds and rooms comfortable. (4) Hot breakfast with variable choices each day - sometimes link sausages, sometimes corned beef hash, etc., although their potatoes were less than MacDonald's quality. Not good features: it's a pet-friendly place, and they do try and locate pets along one or two of their four 'wings.' Except we are not dog owners, and were put into one of the 'dog wings,' unbeknownst to us, for our 5-day stay. Generally not a problem, except next door to us there was a 'yapping' dog over the weekend. Their owners just left the dog alone in their room for hours at a time, and the dog was understandably upset and constantly yapping and whining. We complained to night manager, who simply stated: ”dog owners do this all the time, there's nothing I can do since they're not in their room.” He suggested we take it up with manager in the morning, which we did. She stated that night mgr could have called the dog owners on their cell and told them to come back to room, since hotel has everyone's cell phone numbers. She also said we could have requested a room away from dog wings when we first checked in, but how is one to know to ask for that? We suggested that in the future they have a sign at front desk that states just that - if you don't want to be in the dog wings, ask for a room in the non-dog wings. Manager did give us 10% off our bill for our inconvenience. Note: We don't dislike dogs; we just dislike bad dog owners who leave their pets unattended for hours at a time in a strange room

First, the front desk staff at motel 6 Lakewood are extraordinary! I met Amy & Samantha whom went out of their way to be sure everything was satisfactory & i was happy. They were personable, down to earth, honest/sincere, fair, and pleasant. They seemed to enjoy their positions, & the guests coming & going. This is extremely rare these days.!! Further, the room was just fine. Yes, this is a motel 6 and not the “brown palace.” The term “You get what you pay for“ is actually not the case here. In this case, you get more than what you pay for, and more than you get at any of the surrounding comparable accommodations w comparable prices. It’s the best room- to-rate ratio in the area. Ultimately, the front desk staff (Sam & Amy) & the clean, room make the difference. I choose this place over any of the other motels nearby.. Much care J

Discover redefined comfort at SpringHill Suites Denver West/Golden. Ideally located off of I-70 at Denver West, our all-new hotel is located in Lakewood, CO, near Red Rocks Amphitheatre, Rocky Mountain National Park, ski resorts and local business offices. Our hotel is also near some of the best wedding venues in the area, including The Vista at Applewood, Crystal Rose, Baldoria on the Water and Willow Ridge Manor. In the morning, enjoy light continental breakfast at the hotel, and in the evening, enjoy one of the many nearby restaurants. Keep up with your exercise goals in our fitness center and outdoor pool. We make it easy to travel smarter and greener with Tesla Destination Charging stations. Create a home away from home in our spacious, stylish suites featuring signature West Elm furniture, free Wi-Fi, separate sleeping areas and flat-screen TVs. Our hotel near Golden, CO, is perfect for business and leisure travelers alike.

We stayed here after a concert at Red Rocks and we enjoyed our stay. The beds were especially noteworthy. I often don’t sleep well in hotels and I got one of the best nights of sleep I have had all year. I was glad there was lots of coffee at breakfast because we only had one package of regular coffee in our room. Overall it was great, thank you!

My arrival and check in was apparently a sign of things to come for my week long stay at this hotel. I arrived at the hotel at 4:15 pm and was told my room wasn’t ready. I asked if there was another king room available and was told no. Since it was a king room I said I would wait, but was then told it’s not available. What do you mean it’s not available? She said it’s”just not”. Ok. then can I get a room away from the interstate and elevator. No problem she said since the hotel doesn’t have an elevator you don’t have to worry about the noise. I get assigned a room on the second floor at the north end of the hotel right next to the interstate- so I turn on the AC to drown out the noise. It’s old, dirty and squeaky. Also with bad knees and luggage. Seriously second floor? No other rooms are available but I can checked back the next day and move rooms. That’s a huge inconvenience. No thank you. This hotel seems like no one’s really cares about it or managing it. The customer service is disappointing, the hallways were never vacuumed during my week long stay, there was no service to the rooms so you have to hunt down a housekeeper for towels and toilet paper or walk down the hallway, flights of steps, down another hallway to the front desk. And good luck trying to find someone there. The front desk staff are seldom attending the front desk, and if a guest needs something they have to yell to the back room to get someone’s attention. The one gal was extremely rude on two different occasions as tho we were a bother to her. I spoke to Sean about this and he said he would add 20,000 points to my Marriott BonVoy account and apologized on her behalf. No points have yet been added. There’s no working elevator, there’s no shuttle or restaurants within walking distance and their bistro has very limited hours so there are no options for meals unless you pay for an Uber or Lyft - which are expensive in the Lakewood area. The hotel is undergoing a renovation, basically they’ve installed new carpet and drapes. I had to switch rooms because of the old, noisy AC unit in my first room, the rooms remain dark with minimal lighting, no upgrade to the bathroom or fixtures except the tile floor. Not the quality or service a guest excepts of a Marriott hotel.