Marriott Hotels in Lakewood

Facilities are newer and well kept. I have zero complaints admit my stay here. Honestly, it exceeded my expectations. Unfortunately, I woke up to late for the breakfast or I'd comment on that as well.

We arrived at about 9:00 Pm after four hours of delays. It took thirty minutes to check in. We asked for extra towels after my wife showered as the shower door leaked water all over the floor. We were told that as staff had gone home, we would have to come down and get them our selves (it was about 10:30 pm). The HVAC sounds like a jet liner. We requested a room change due to the loud hvac and got down grounded to a room on a lower level with the same hvac system! As we are good members we have access to a lounge with free food and non alcoholic beverages - it took three tries to get our keys formatted to access to what we paid for. We will never ever stay at this hotel again.

Shower had black mold all over it. Bathroom floors also dirty and looked as if they had not been mopped in ages. Carpet also had dirty stains on it. The hotel is in a great location and walking distance to Whole Food and Target, very convenient for a longer stay if you plan to do some cooking. Complimentary breakfast was good and had a variety of decent options.

The hotel staff was not the friendliest, not rude but not upbeat or happy. Seamed to be invested in themselves rather than making their clients stay amazing. This hotel could definitely pay more attention to customer service and serving their customers. After all without us you would not be here. So now let’s get into some of the nitty gritty, upon arriving, as a Diamond Member the app says I get water and a snack, neither were given and the front staff says this hotel does not do this. What… every other hotel I go to does this! But okay thanks. Go to my room and see fingerprints all over the room. Mostly around and on light switches and bathroom counter. I informed the front desk and they just said that all their rooms are cleaned to the Hilton standards. I totally disagree because all I stay in is Hiltons. Then I find out that the pool is being cleaned, I think great at least they are cleaning something but then the front staff tells me it has been closed for cleaning for the last three weeks and has no idea when it will be done. I am from Canada and I do not carry any cash on me, wanted to do laundry and the staff could not charge a $1 to my room so I could do my dirty laundry, so I asked one of my American friends staying at the same hotel if they could lend me $1. I do my laundry and the washer does not drain fully or spin fast enough because the clothes came out soaking wet. I put them into the dryer and as course stall came out dripping. Talked with the front staff and told him. To my surprise all he said was “okay” and walked away. I feel a little compassion or offering me $.50 to put my clothes in the dryer one more time would go a long way. I stayed here for a week and the week before their sister hotel across the lot (owned by the same people) and saw and experienced many moments that made me think to myself “thats not right”. Will definitely give this hotel a lot of social media exposure in a negative way. Will never come back here until I know the whole staff including the man in the back office take some customer service basic training.

we had been driving all day & were tired..I was happy to get the same rate as ******* would have given me and best part is we got on the 1st floor! Great room, clean comfy beds. best hotel breakfast ever! Lots of healthy options, clean. Pool area looked inviting, but we were bushed. Dinosaur theme was cool! Excellent location of interstate. We felt very safe here. my husband thought the room smelled smokey and it did look like there may have been cigarette burns on the carpet, which could probably use an update. I get all you do is leave your key on the counter upon check out, but sometimes it's nice that the young girl would have thanked us, but she was busy on her phone. overall super great stay

The check in process was fast and easy. The room was nice and extremely clean that’s a plus for me. The staff very nice but especially I want to give thanks to the maintenance guy for helping me open my room door while my daughters were in the room sleeping with the latch on the door I couldn’t get them to wake up and open the door so ty maintenance for your help on this matter. Love the outdoor pool! Will defenitely be booking here again soon!!

First, the front desk staff at motel 6 Lakewood are extraordinary! I met Amy & Samantha whom went out of their way to be sure everything was satisfactory & i was happy. They were personable, down to earth, honest/sincere, fair, and pleasant. They seemed to enjoy their positions, & the guests coming & going. This is extremely rare these days.!! Further, the room was just fine. Yes, this is a motel 6 and not the “brown palace.” The term “You get what you pay for“ is actually not the case here. In this case, you get more than what you pay for, and more than you get at any of the surrounding comparable accommodations w comparable prices. It’s the best room- to-rate ratio in the area. Ultimately, the front desk staff (Sam & Amy) & the clean, room make the difference. I choose this place over any of the other motels nearby.. Much care J

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Was pleasantly surprised after reading the hit and miss reviews. Property is an older La Quinta and that shows on the outside and inside with normal wear and tear. Check in and out was a breeze and the staff were great. Breakfast was sparse with only waffles, pre-packaged muffins, coffee and possibly yogurt. Room was spacious, clean and quiet, bed was comfortable. Hotel is a short drive to Red Rocks and there are plenty of shopping and food options within a short drive or walk.