Guest User
December 15, 2024
On December 15, I went to Lanzhou New District to accompany my child to take an exam. The room was clean and the breakfast was rich. The most noteworthy thing is that because I was taking my child to the exam, the car was blocked by others and the driver didn’t answer the phone. I could only ask for help from the hotel front desk. The lady at the front desk was very enthusiastic and responsible. She immediately arranged for the hotel’s special car to pick me up. The driver Zhang Jianliang (I specifically asked his name) didn’t even have time to eat the meal he had just prepared, and hurriedly took me to the school to pick up the child, helping me solve the problem. I was very moved by the hotel’s heartwarming behavior. I asked the person in charge of the hotel to praise and reward these two staff members, which made me remember the Holiday Inn Express New District.
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