ibis Laon

Ibis woes We were given the disabled access room although we did not request it or need it. The door closer on the room door is not set correctly, it should take no effort to open and yet close firmly and quietly. The door was extremely difficult to open and then would slam shut afterwards. The wet room floor has been laid such that the slightest splash outside water outside the 400mm shower square, the water would run away from the shower drain and across the floor. The extractor fan did not extract at all causing the bathroom to steam up badly. As the room was ground floor with the car park outside, opening the window while showering was not an option. The bathroom door is a sliding door which was stiff to move and after opening about 300mm would get stuck. It did not appear that we were given fresh towels every day and those that were provided were thin and hard. No tea and coffee facility was provided in the room. There was no comfortable chair to sit in, only a hard chair and small bench. Not up to the standard of many English hotels which cost less than the Ibis. Restaurant was very good though.