The property manager/clerk/owner guy is legitimately insane. He was immediately combative with me when we tried to check in - telling at me and calling me stupid for trying to enter through the wrong door. The room was disgusting with insects, bed bugs, hair and dirt all over the floor, and a puddle of urine. The mattress had several stains (some looked like blood). I called *******. They said they had to talk to him to ask for a refund. But while on hold with *******, the man came banging on the door. He was extremely rude and didn’t want to give me a refund. ******* only refunded me partial credit. Not happy with the experience at all. Please stay anywhere else!