Hotels Near Pirouette's Playground in Laval

It was a great experience, and I loved it.

This is a new hotel so everything was new, the service was good, have good breakfast. The people working at the breakfast bar seems to try too hard on getting around guesses to be on top of the things there, but it would be nice if they could chilled off to let guesses help themselves and out of the way first. Front desk clerks are available if you have questions, but it would be nice if they could try a little smile sometimes. I am from the US and have been in the people business my whole life so I am big on being friendly and curtesy, doesn't matter how bad of the mood you are in, but I don't expect the foreigners to do that. I like the place so I leave a 5 stars.

Very good nice room and clean so so good Good price nexr time useing this hotel

Vais commencer par parler de vous fr.trip.comil a eu erreur il a eu. 2 réservation meme chambre meme date erreur le cite eu ou cliker erreur date a demain la chambre de plus jai voulu faire coriger On me répons un nonil a fallu je parle a 3 personne on fini par me dire on ses arranger avec la réception sa va se régler je va a aceuil du motel il me répons non il peux rien et vous fr.trip.com ses vous qui est responsable je parle français seulement peux pas apeller donc sur sa en vacance on me vol 80 $ jatend toujours apres et pu nouvelle non service jai dormi plus que 30 jours a cette motel et je sais pas qui est responsable sa lance la balle I'm going to start by talking about you en.trip.com he got a mistake he got. 2 reservations same room same date error the quote had or clicker error date see you tomorrow the room moreover I wanted to have it corrected They answer me with a no I had to talk to 3 people they ended up telling me we're arranging with the reception it's going to be settle I go to the motel reception he answers me no he can't do anything and you fr.trip.com it's you who is responsible I only speak French can't call so on his vacation they steal $ 80 from me I always wait after and could not hear from me service I slept more than 30 days at this motel and I don't know who is responsible for throwing the ball

We like Hampton Inn Suites by Hilton Montreal-Dorval. The room is spacious and clean. We had a King size bed and a sofa bed for 4 people and it was good. The breakfast was great. This is a busy hotel so sometimes people were hard to find a table to sit and eat. But it was not a big deal.

Very good hotel close to airport. Would definitely return. Pros - amazing staff that are very customer focused (kuddos to the manager and training given) - this is a major differentiator - good gym that has descent equipment - whilst no restaurant or room service, basic food options available next to lobby - shuttle every 30 min to airport (with excellent driver that is also client focused) - good treatment of Ambassador and BonVoy status traveller’s - very good wifi - relatively new hotel Cons - no room service - no hot breakfast - pool has no sauna

We flew into Montreal and stayed one night at the Fairfield. We were picked up at the airport by a courtesy shuttle bus and within minutes we were at the hotel. Check in was very quick and the staff members were very efficient and friendly. Our room was very spacious and had the comforts of home. After putting our luggage in the room we went to the bar for a drink and were taken back by the price of a bottle of beer $10.00 The morning continental breakfast buffet was fantastic with lots of selections. I would highly recommend this hotel and it’s very close to the Dorval Via Train Station.

Hotel photos are not accurate. We booked into room 513 as we wanted a room with a sofa bed.....a useable sofa bed! Sofa was pushed up against the radiator... in fact, it was actually touching the radiator. It was just too hot to sit down with heat blowing directly onto our face. The sofa bed was positioned in such a way that when opened it was not functional as no one could get in or out of it nor the left side of main bed. Definitely a safety issue in case of an emergency. Spoke to manager at check out and she stated that she ”was in every room every day” thus she must know that the room is smaller than quoted size. design and that sofa is useless as a place to sit or sleep. When we asked for the room to be serviced on third day the staff asked if we wanted the bed made also. Of course! Assumed they were only wanting to give us two clean glasses and a clean towel. Service in restaurant was awful! Slow and not attentive. Empty bottles remained on table until we asked for them to be removed, water was never refilled, food was either luke warm or cold. Restaurant was not busy when we had dinner so there was no excuse for the 2 staff to offer such poor service. The manager offered to give us a free night when I said I would write a complaint but we strongly declined. Will not return nor will we recommend it to anyone! If you need a room with a useable sofa bed, do not accept room 513 !

We stayed over New Year's Eve and had a great view over the crowds gathering at the Christmas market. The room was clean and was as expected. The only downside of the hotel is that it's not very convenient to get to the exit, as you'll have to go through the mall first before reaching the lobby and then take another elevator up to the rooms.

Despite an initial bad experience on the phone prior to check in (I called to make sure my credit card payment had not bounced and the person on the phone was quite rude), I am very pleased with my overall experience, the amenities and the staff friendliness went above and beyond my expectations. The rooms are quite spacious with a lot of storage, I also very much enjoyed having utilities in the kitchen, the possibility to use the washing machine and dryer at any time were definitely a plus - same with the dishwasher. The only thing that a was a little off-putting was finding some hair in the bathtub, also the fact that it wasn't really possible to fill the tub with some hot water (it kind of ran out after a while). Overall my experience was very positive and I would definitely see myself booking a room again at Hotel Saint Laurent