Royal Hotel and Convention Tretes

Royal Hotel and Convention Tretes Reviews

Royal Hotel and Convention Tretes

JL. Gajahmada No.6-7, Semeru, Pecalukan, Kec. Prigen, Prigen Subdistrict, Prigen, Pasuruan Regency, East Java, 67157, IndonesiaView Hotel Details
Royal Hotel and Convention Tretes
Royal Hotel and Convention TretesRoyal Hotel and Convention TretesRoyal Hotel and Convention Tretes
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Royal Hotel and Convention Tretes Guest Reviews

4.5/5
Great
33 review
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.6
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All reviews(33)
Positive reviews(33)
Reviews with photos/video(16)
Awesome stay(10)
Anonymous User
Standard Room
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 14, 2024
Good 3 star hotel
Response from Property: Dear Pengguna anonim. We appreciate your feedback on the comfort of our accommodations. It's important to us that our guests feel at home, and we're taking steps to enhance our rooms based on your comments."
Guest User
Standard Room
Stayed in Jan 2024
Business travelers
22 review
5.0/5
Outstanding
Posted on Feb 1, 2024
Good hotel.and location near the vacation place... will back soon
Response from Property: Thank you for the positive review! We're glad to hear you had a great experience. We are very happy that you enjoyed our friendly staff and the quality of our breakfast. We strive to provide excellent customer service. We hope to see you again soon.
MyTrips
Royal Suite
Stayed in Oct 2022
Family
21 review
3.7/5
Posted on Oct 2, 2022
Good view and location. I choose Royal Suite. Room is big and clean. Breakfast is Ok
Response from Property: Thank you for bringing this to our attention. We're sorry to hear you had a negative experience with us. We take customer feedback very seriously and are working hard to ensure this doesn't happen again in the future. Please accept our sincere apologies for any inconvenience this may cause.
Sandriane
Superior Room
Stayed in Aug 2024
Couples
1 review
4.7/5
Amazing
Posted on Sep 1, 2024
The hotel is quite good for a staycation, maybe because it's an old hotel, some of the equipment/tools look a bit neglected, but the room is quite clean The view is also ok The food at the restaurant is quite delicious
Original TextTranslated by Google
Response from Property: Dear Sandriane. We appreciate your feedback on the comfort of our accommodations. It's important to us that our guests feel at home, and we're taking steps to enhance our rooms based on your comments."
Anonymous User
Standard Room
Stayed in Sep 2024
Family
16 review
5.0/5
Outstanding
Posted on Sep 10, 2024
Very comfortable, really enjoyed staying here
Original TextTranslated by Google
Response from Property: Dear Anonymous. We appreciate your feedback on the comfort of our accommodations. It's important to us that our guests feel at home, and we're taking steps to enhance our rooms based on your comments."
Rurul
Standard Room
Stayed in Jun 2024
Family
2 review
4.2/5
Very Good
Posted on Jun 9, 2024
The facilities are appropriate for the price Service okay..
Original TextTranslated by Google
Response from Property: Dear Rurul. We appreciate your feedback on the comfort of our accommodations. It's important to us that our guests feel at home, and we're taking steps to enhance our rooms based on your comments."
Wanday
Standard Room
Stayed in Mar 2024
Family
2 review
4.0/5
Very Good
Posted on Mar 11, 2024
Old hotel but well maintained, quite clean, decent facilities, good for families, good views. OK, that's pretty good 👍🏻
Original TextTranslated by Google
Response from Property: Thank you for the positive review! We're glad to hear you had a great experience. We are very happy that you enjoyed our friendly staff and the quality of our breakfast. We strive to provide excellent customer service. We hope to see you again soon.
ahmad
Standard Room
Stayed in Feb 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 11, 2024
Very fun, there are animals and a swimming pool, the atmosphere is good, the service is friendly
Original TextTranslated by Google
Response from Property: Thank you for the positive review! We're glad to hear you had a great experience. We are very happy that you enjoyed our friendly staff and the quality of our breakfast. We strive to provide excellent customer service. We hope to see you again soon.
HusniMubarok
Standard Room
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jul 7, 2024
It's really great. Luckily, coming home from Hajj, I immediately stayed here with my extended family
Original TextTranslated by Google
Response from Property: Dear Husni Elmubarak.We appreciate your feedback on the comfort of our accommodations. It's important to us that our guests feel at home, and we're taking steps to enhance our rooms based on your comments."
Sari Kristina
Standard Room
Stayed in Dec 2023
Family
16 review
3.2/5
Posted on Jan 11, 2024
We upgraded to a room, meaning it still uses AC and is cool. But the AC in our room 5 510 ? (The position of the room is right in front of the elevator.) It's not even cold. The other one is quite cold. It really ruined my husband's mood when he stayed there. Even though he was tired, he wanted to sleep comfortably. We have complained, officers who are not qualified come, so they don't solve the problem. Please check the hotel facilities which are very important like that. #thx for the Christmas dinner.
Original TextTranslated by Google
Response from Property: Thank you for bringing this to our attention. We're sorry to hear you had a negative experience with us. We take customer feedback very seriously and are working hard to ensure this doesn't happen again in the future. Please accept our sincere apologies for any inconvenience this may cause
EdvanRara
Standard Room
Stayed in Oct 2023
Family
1 review
5.0/5
Outstanding
Posted on Oct 15, 2023
It's great and satisfying to stay here, there's live music, it also adds to the happy atmosphere, the views are addictive
Original TextTranslated by Google
Response from Property: Thank you for the positive review! We're glad to hear you had a great experience. We are very happy that you enjoyed our friendly staff and the quality of our breakfast. We strive to provide excellent customer service. We hope to see you again soon.
Anonymous User
Superior Room
Stayed in Jun 2024
Couples
26 review
5.0/5
Outstanding
Posted on Jul 4, 2024
The view is nice and cool to see at dawn and the food is also delicious
Original TextTranslated by Google
Maya
Standard Room
Stayed in May 2024
Other
1 review
4.0/5
Very Good
Posted on May 6, 2024
I've been here twice..👍👍👍👍destination hotel. I...next time I go there, stay here again
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Guest User
Standard Room
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 12, 2024
The place is clean, the amenities are complete...
Original TextTranslated by Google
Anonymous User
Standard Room
Stayed in Oct 2023
Other
13 review
5.0/5
Outstanding
Posted on Oct 4, 2023
Although there are quite a lot of things that don't meet expectations. Overall it's okay
Original TextTranslated by Google
Response from Property: Thank you for the positive review! We're glad to hear you had a great experience. We are very happy that you enjoyed our friendly staff and the quality of our breakfast. We strive to provide excellent customer service. We hope to see you again soon.