To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.4
Amenities3.6
Service3.7
Cleanliness3.9
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All reviews(100)
Positive reviews(28)
Reviews with photos/video(3)
Negative reviews(5)
Guest User
Standard
Stayed in Jul 2024
Couples
4 review
4.0/5
Very Good
Posted on Jul 24, 2024
Friendly staff. Most of the staff doesn’t speak english.
Smelled of sewage in the bathroom. Weird interior design with huge glasswall between bed and bathroom is very unpractical at night with all the light going to wake others who are sleeping.
Anonymous User
Economy Single Room
Stayed in Jul 2023
Travel with friends
52 review
1.7/5
Posted on Aug 1, 2023
The room was relatively cheap and spacious, BUT it has nothing near the hotel! Far from train station, no affordable restaurants nearby, no convenience stores/supermarkets- if you want to eat something at reasonable prices, you need to walk for an hour.
When you booked the hotel, it says free Wifi next to the room photo, but the room has no Wifi - it is only available at the lobby.
There is no door sign for you to put “do not disturb” or “no cleaning needed” so every morning the cleaner just knocks on your door until they woke you up.
Response from Property: Dear guest,Thank you very much for your review.We are glad that you were satisfied with the rate and the room size. Your criticism will be forwarded internally because it is really important for us that our guests feel comfortable at our hotel all around. We sincerely apologize for the inconvenience and hope you'll give us another chance to provide a better experience in the future.With kind regardsYour Novum Hotel Aviva Leipzig team
Guest User
Family Room
Stayed in Dec 2023
Family
11 review
4.0/5
Very Good
Posted on Mar 16, 2024
Very dated room but for the price it's acceptable. Family room was very big
Martinino
Business Single
Stayed in Oct 2023
Business travelers
63 review
4.0/5
Very Good
Posted on Oct 24, 2023
It’s nice but when you open the window you can smell the food from the restaurant above
Response from Property: Dear Martinino,Thank you for your feedback. We will use your comments to improve our services and hope that you will visit us again in the future and have a better experience.Best regards,Your team of Novum Hotel Aviva Leipzig
Bhovv
Family Room
Stayed in Oct 2024
Other
11 review
2.5/5
Posted on Oct 26, 2024
Average
너는누구니
Economy Single Room
Stayed in May 2022
Business travelers
5 review
2.5/5
Posted on Jun 17, 2022
The worker in the hotel make us feel bad. They were looking my girlfriend sb up and down.
Guest User
Business Comfort
Stayed in Jun 2023
Business travelers
9 review
5.0/5
Outstanding
Posted on Jun 23, 2023
good good
Boniyingbu
Business Single
Stayed in Jul 2024
Business travelers
17 review
2.7/5
Posted on Jul 26, 2024
The wireless network is not very easy to use. It connects every 10 minutes with random passwords and lots of bug bites.
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Anonymous User
Queensize
Stayed in Sep 2023
Couples
1 review
4.5/5
Great
Posted on Sep 6, 2023
It was the right hotel for us. The breakfast was enough to get the day off to a good start. Booking the room via the Trip app worked really well, in our case it was a very short-term booking. Thank you
Original TextTranslated by Google
Response from Property: Dear guest,
Thank you for your positive feedback. We are pleased that you enjoyed your stay with us. Your satisfaction is the best reward for our team. We hope to welcome you back soon.
Best regards,
Your team at the Novum Hotel Aviva Leipzig
michael
Business Comfort
Stayed in Sep 2023
Business travelers
13 review
4.5/5
Great
Posted on Sep 28, 2023
The hotel is very well located, the prices are good too, unfortunately... you can see a lot of signs of wear and tear on the stairs and in the rooms. A pot of paint would have been useful here and there. But for the low price you can't complain. A tip from colleagues: the headboards with a headboard or wipe-proof background prevent black, dark spots which then look unsightly, or rather look nicer. Who wants to rest their head on...
Original TextTranslated by Google
Response from Property: Dear guest,
Thank you very much for your great review and valuable suggestions for improvement.
We would be happy to be there for you again at another time.
Best regards
Your team at the Novum Hotel Aviva Leipzig
DIMITRIS BARTZAS
Business Comfort
Stayed in Sep 2023
Solo travelers
2 review
5.0/5
Outstanding
Posted on Sep 24, 2023
The hotel was very nice, everything was super clean and the prices were great. I will come back again and am very satisfied.
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Response from Property: Dear Mr Bartzas,
Thank you very much for your very good review.
We are pleased that you enjoyed your stay in our hotel.
We can hardly wait to welcome you back.
Best regards
Your team at the Novum Hotel Aviva Leipzig
Guest User
Queensize
Stayed in Aug 2023
Business travelers
6 review
4.0/5
Very Good
Posted on Aug 26, 2023
Very nice staff, very good value for money. Large rooms and newly equipped bathroom. There is a Greek restaurant next door 😄
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Georgebeijing
Standard
Stayed in Aug 2023
Solo travelers
39 review
3.0/5
Posted on Aug 18, 2023
The facilities in the room are okay, but there is no WIFI signal, which can only be found in the stairwell.
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carrie888888
Economy Single Room
Stayed in Jul 2023
Business travelers
19 review
4.2/5
Very Good
Posted on Jul 29, 2023
The room is small but clean. Bathroom facilities are complete. It is close to Leipzig Ess
Original TextTranslated by Google
Guest User
Economy Single Room
Stayed in Sep 2023
Business travelers
10 review
3.7/5
Posted on Sep 27, 2023
The hotel is located in the suburbs, quiet and easy to park.
Original TextTranslated by Google
Response from Property: Dear guest,Thank you very much for your good review. We are pleased that you were satisfied with the quiet location of our hotel and the parking options.It would be a pleasure to welcome you again as our guest.Best regards,Your team of Novum Hotel Aviva Leipzig