Red Roof Inn & Suites Little Rock

There was no breakfast. It was close to fast food restaurants. It was close to interstate and shopping.

This hotel is terrible. Made reservations through red roof in app. When we arrived no one at the check in desk. Finally a young woman came and I told her I had a reservation. When checking in she quoted a price different then the app and said there is a cleaning fee of 25$ for my small dog.I told her I been traveling cross country for seven years using Red roof inns and never heard of cleaning fee for a dog. Then she ask me for my license and credit card. She proceeded to make a copy of both I question her what doses she do with the copy because that never happened before. She told me that’s there procedure did not like that I was tired went to the room and found the room dirty sheets had blood stains on them And bed spread had pee stains. Called the young woman to change the sheets. She came to the room and though us out of the hotel for complaining to much.She said she will call the police she called the manager. When the manager came I approached him in his car and told him what happen he did not like that. I told him to cancel my credit card transaction and give me the copy they made. I mention to him that making a copy might be illegal with that he started cursing at me and my wife to get out and physically slammed the door of my car as we were leaving. They should not be in business bad for the franchise.

First of all i never received my deposit back. I don't know why my price changed so many times from the time i booked the hotel in my app to checking in... the lady said if i just go thru her then I'd just be paying 102... but if i stayed thru the app it would've been 137. That's a no brainer right! WRONG!! AFTER THAT SHE INFORMED ME I NEEDED 150 SO I GAVE HER 160 AND SHE DIDN'T GIVE ME MY CHANGE THEN REQUIRED MY CARD AND TRIED TO CHARGE ME 125 FOR WHAT? AND THEN NEVER RETURNED IT! ALSO MY BROTHER IN LAW WAS VISITING FROM OUT OF TOWN I DIDN'T THINK ANY THING OF IT.. I WAS INFORMED WHILE WE STEPPED OUT SIDE TO SMOKE.... CAUSE WE DIDN'T WANT TO SMOKE IN THE NON SMOKING ROOM WHICH THEY WERE UNBELIEVABLE RUDE ABOUT INFORMING US. THAT IF MY BROTHER ENTERED THE HOTEL THAT WE WOULD BE KICKD OUT IMMEDIATELY...WE HAD JUST CHECKED IN 1 HOUR PRIOR TO THIS. THEY SAID FOR HIM TO BE THERE THEY WOULD NEED AN ADDITIONAL $24 THEN THEY ASKED HOW LONG HE WAS STAYING I SAID I DUNNO AND LET THEM KNOW HE WAS NOT STAYING WITH US OVERNIGHT. I TOLD THEM HE'D BE GONE BY 10 PM ISH? THEY SAID I HAVE TO PAY$ 28.00 RATHER THAN THE 24 WHICH WAS CRAZY TO BEGIN WITH...ALSO WHILE MY BROTHER WAS ON A BUSINESS CALL SMOKING OUTSIDE OF HOTEL HE WAS TOLD THAT HE NEEDED TO LEAVE THE PROPERTY!!!!! I ABOUT LOST MY COOL! I JUST PAID AN ADDITIONAL 28.00 FOR HIM TO BE THERE TILL 10:00 PM. AND IT WAS 5:30 AT THIS POINT... HE ENDED UP LEAVING AT 6:30 PM NOT EVEN 10 WHICH I WAS NEVER REIMBURSED THE DIFFERENCE! .... THE

No working lock on the door. Beat up furniture. Grungy looking towels. Poor quality bed. The room did appear to be clean! Number one priority. When I’m staying at a budget motel, my expectations are low. This property did not exceed my expectations.

Charged $50 per night cleaning fee. Stayed 2 nights and did not have any maid service. Feel like I got ripped off. Sketchy part of town.

Everything broken. Bad maintainence