To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.3
Amenities8.1
Service8.2
Cleanliness8.3
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All reviews(61)
Positive reviews(58)
Reviews with photos/video(13)
Awesome stay(12)
Great service(11)
Clean and tidy(10)
Clean pool(9)
Great swimming pool(9)
Convenient location(8)
Located downtown(6)
Delicious breakfast(5)
Negative reviews(3)
Guest User
Superior Queen Room With Sofa Bed
Stayed in Nov 2025
Family
3 reviews
8.5/10
Very good
Posted on Jan 3, 2026
We had a lovely time plus we got to take the dog one thing was sad for us all as a family LOOKING OUT THE WINDOW TO THE CAR PARK SO BAD
Car”01
Superior Queen Room With Sofa Bed
Stayed in Jan 2026
Family
4 reviews
4.0/10
Posted on Feb 21, 2026
Only allowed in pool for 45 mins ……………………………………………………………..
Guest User
Superior Queen Room With Sofa Bed
Stayed in May 2026
Couple
1 reviews
10/10
Outstanding
Posted on Jun 15, 2026
Great two night break at Novotel Liverpool City Centre. The location was perfect for all the sights bars and restaurants. We went to see Barry Manilow concert and the arena was approx 10 -15 minute walk which was great. Had a freshly cooked meal in the restaurant called Ropewalks inside the hotel, we ordered fish and chips and New York Cheese cake. The food was delicious and very reasonably priced two courses for £20. The pool initially felt cold but was fine after a few minutes of swimming. I thought it was a very good hotel with good facilities in a perfect location and would highly recommend it to anyone looking to visit Liverpool
Simran.K.Pandher
Superior Queen Room With Sofa Bed
Stayed in Apr 2026
Couple
6 reviews
9.0/10
Great
Posted on May 23, 2026
The hotel is clean and staff are super friendly, and location is perfect easy to walk anywhere from there
Guest User
Superior Queen Room With Sofa Bed
Stayed in Nov 2025
Family
1 reviews
9.0/10
Great
Posted on Dec 26, 2025
Nice and cozy place with lovely gym & pool
Guest User
Executive Room With 1 King Size Bed And Double Sofa Bed
Stayed in Jan 2026
Business traveler
1 reviews
10/10
Outstanding
Posted on Feb 6, 2026
Good breakfast
Guest User
Superior Queen Room With Sofa Bed
Stayed in May 2026
Couple
2 reviews
8.5/10
Very good
Posted on Jun 6, 2026
The room was big and had a fridge in the room which was handy
Guest User
Superior Queen Room With Sofa Bed
Stayed in May 2025
Family
1 reviews
10/10
Outstanding
Posted on Jul 10, 2025
Amazing hotel will always go back 15 years and still loving every stay 🩷🩷🩷🩷
Charlie92
Superior Queen Room With Sofa Bed
Stayed in Oct 2025
Couple
1 reviews
7.0/10
Posted on Nov 8, 2025
Location brilliant, check in smooth - however they shouldn’t be allowed to put people in rooms next door to loud building sites! We got no sleep whatsoever.
Guest User
Executive King Room
Stayed in Apr 2025
Traveling with friends
29 reviews
8.0/10
Very good
Posted on May 28, 2025
Great location, if not for the victory parade, the room charge is quite at a high end.
Guest User
Superior Queen Room With Sofa Bed
Stayed in Sep 2025
Family
1 reviews
10/10
Outstanding
Posted on Oct 23, 2025
This hotel has an excellent location and features friendly, polite staff. However, it would benefit from having locks on the bathroom and toilet doors. Additionally, the quality of the ingredients for the traditional English breakfast, such as the sausages and bacon, could be improved. Otherwise, we had a really good stay and would consider returning.
Guest User
Superior Queen Room With Sofa Bed
Stayed in Aug 2025
Family
2 reviews
7.5/10
Posted on Sep 5, 2025
Excellent location and friendly staff. The room is a bit tired and amenities does not reflect the 4-stars rating.
Guest User
Superior Twin Room
Stayed in Jul 2025
Family
2 reviews
10/10
Outstanding
Posted on Aug 8, 2025
Firstly upon arrival staff friendly with a smile , did not get a name of the lady on reception ( sorry) but was welcoming and so polite towards my daughter and myself. I arrived earlier than check in , was offered luggage storage given a ticket and kept until arrived back to check in at 15:00. Had to pay a £2.40 room tax which I did not think was bad . The room was brilliant for us my only fault which couldn’t be helped was the room faced a car park which was noisy until midnight and home bargains which of course it was delivery day so early rise 05:30 for me as light sleeper. But overall can not fault the hotel . Will stay again. Easy access to Liverpool town centre 5 minute walk across road , and Liverpool central train station literally up the road.
Looi KH
Superior Queen Room With Sofa Bed
Stayed in Jun 2025
Family
5 reviews
9.0/10
Great
Posted on Jul 19, 2025
Very nice hotel with good strategic location at city centre. convenient for family travel
Guest User
Superior Twin Room
Stayed in Apr 2025
Solo traveler
1 reviews
8.5/10
Very good
Posted on May 28, 2025
I had a one night stay at Hanover Street L1 last night 27.5 and it was mostly really good - the room, cleanliness and breakfast and this made up for the problem I had using the swimming pool. I had booked this hotel because it has a pool but hadn't realised it was half term. Consequently, the pool was full of children the whole time I was there. I was only able to access the sauna and this is when I heard some kids laughing about making Sea Gas...a competition about who could fart most whilst underwater. Although I can see the humour in this, I did feel really disgusted and this confirmed that I could not use the pool at all, as well as the fact that it was constantly very loud and with no space to swim.
This lack of access will very much affect my future plans to stay there, even if it were school term time, I wouldn't come there on a weekend for this reason.