Novotel Liverpool Centre

Novotel Liverpool Centre Reviews

Novotel Liverpool Centre

40 Hanover St, Liverpool, United KingdomView Hotel Details
Novotel Liverpool Centre
Novotel Liverpool CentreNovotel Liverpool CentreNovotel Liverpool Centre
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1 night

Novotel Liverpool Centre Guest Reviews

4.3/5
Very Good
51 review
Verified reviews
Location4.6
Amenities4.1
Service4.3
Cleanliness4.3
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All reviews(51)
Positive reviews(49)
Reviews with photos/video(13)
Awesome stay(16)
Convenient location(12)
Clean and tidy(10)
Great service(10)
Easy to get around(7)
Delicious breakfast(6)
Located downtown(6)
Negative reviews(2)
ISMAIL KHALIL BIN MOHD FUAD SALIM
Superior Queen Room With Sofa Bed
Stayed in Sep 2024
Family
1 review
4.7/5
Amazing
Posted on Nov 15, 2024
Great location, just a few minutes walk to Liverpool One and Albert Dock.
Guest User
Superior Queen Room With Sofa Bed
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jun 24, 2024
I was very happy with my stay at this hotel, especially as my family and I were unfortunately left in the city after we missed our last train. The staff were very accommodating, and we were given a free upgrade to the executive suite after a mishap and explaining our situation. The room was absolutely beautiful, spacious, very well ventilated, and clean. The towels were extra soft, and there was more than enough to accommodate my family. We received cosy dressing gowns and slippers. We had extra pillows in the bed, and it was extremely comfortable. The bathroom amenities were divine, too. The shower room was a great design with very good lighting. The location was perfect, under a 10 min walk from Liverpool Lime St rail station.
Guest User
Superior Queen Room With Sofa Bed
Stayed in May 2024
Family
1 review
4.7/5
Amazing
Posted on May 30, 2024
The service is good and the staffs are nice and helpful. The location is really convenient to go to some famous places and take buses to somewhere. I will choice this hotel again if I will go to Liverpool next time.
Guest User
Superior Queen Room With Sofa Bed
Stayed in Oct 2024
Family
1 review
3.5/5
Posted on Nov 3, 2024
Okay stay. Room was tired and run down in places. Room was very warm, no aircon, and too much outside noise for windows to be open so room was too warm to sleep. Parking expensive £25 for 24 hours, there’s was a discount code in the lobby but couldn’t use it on departure which was annoying. Good breakfast. Swimming pool was freezing.
Guest User
Superior Queen Room With Sofa Bed
Stayed in Sep 2024
Couples
1 review
5.0/5
Outstanding
Posted on Sep 14, 2024
Excellent location, parking right beside it Liverpool one 3 minutes walk, lots of pubs and restaurants close by.
Response from Property: Dear guest, thank you for sharing your positive experience! We are delighted that you found our location convenient with nearby amenities. We hope to welcome you back soon. Best regards, Lee Rimmer, Front Office Manager Novotel Liverpool Centre.
SarahH16
Superior Queen Room With Sofa Bed
Stayed in Aug 2024
Family
5 review
3.5/5
Posted on Aug 21, 2024
Had to book a 1/2 time slot to use pool. No play area for kids which was advertised on Web. Lack of staff which reflected low customer service. Great breakfast variety but lack of plates, bowls and glasses. Great location
Ahzul
Superior Twin Room
Stayed in Dec 2023
Travel with friends
5 review
4.5/5
Great
Posted on Dec 6, 2023
Very clean, good location not far from train station and shopping area
Nana meg
Superior Queen Room With Sofa Bed
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 2, 2024
Hotel is lovely clean and the staff are very helpful
Response from Property: Dear Guest, thank you for your kind words about our lovely and clean hotel. We are delighted to hear that our staff were very helpful during your stay. We look forward to welcoming you back soon. Best regards, Lee Rimmer, Front Office Manager, Novotel Liverpool Centre
Guest User
Superior Queen Room
Stayed in Aug 2023
Couples
6 review
5.0/5
Outstanding
Posted on Aug 29, 2023
Was amazing stay really enjoyed it with the wife great location easy to shopping and to bars great nightlife Liverpool is the city to be hotel 10/10 thanks
Guest User
Superior Queen Room With Sofa Bed
Stayed in Feb 2024
Travel with friends
2 review
4.5/5
Great
Posted on Feb 19, 2024
Good and in the central of Liverpool for food and shopping . The hotel has no parking but can get a code for parking next door at Q Parks .
Muhammad Haris
Executive King Room
Stayed in Apr 2024
Solo travelers
2 review
4.2/5
Very Good
Posted on May 15, 2024
I stayed there when attending conference. Good experience.
Manon
Superior Queen Room With Sofa Bed
Stayed in Feb 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Feb 18, 2024
Great location, friendly staff, lovely breakfast. Great stay
Daniel Alegbe
Superior Queen Room
Stayed in Feb 2023
Other
1 review
4.5/5
Great
Posted on Feb 23, 2023
Really nice hotel , really brought out the liverpool vibe I’d really be looking forward to booking in the future
Anonymous User
Superior Twin Room
Stayed in Nov 2023
Travel with friends
12 review
5.0/5
Outstanding
Posted on Nov 21, 2023
Excellent hotel in an excellent location,would certainly stay again.
paulcheung727
Superior Queen Room
Stayed in Feb 2023
Business travelers
15 review
3.0/5
Posted on Feb 28, 2023
need improvement for the cleaning of room, the reception staffs are very helpful