INNSIDE Hotels in Liverpool

Amazing location. Can be a little noisy depending on the room your get, i.e. at the front of the hotel or first floor, but speak to staff if you really need a quieter room, if they can they will accommodate you. Friendly staff. Comfy beds, spacious rooms, great decor, feels like at home! Great wide tv! Very well thought throughout. Love it and this chain is my preference and recommendation anytime a friend will visit Liverpool! 🙌🏽

Obviously we read the good & bad reviews. In my opinion this is a modern hotel with good sized rooms, friendly helpful staff and a nice (small) pool with a sauna & gym. 30% discount on the secure parking at the Q parking opposite was good too. Location in the city centre just on the edge of the L1 shopping eating and drinking area is good too. We were on the 6th floor which was lovely and quiet. There are a few oddities like the separate loo & shower/wash hand basin room facility (didn’t bother us), slightly disobedient lifts and a few minor broken items/scratches etc. Nothing worth moaning about for us. We caught a lucky deal at £65 for the night so value was really good.

Location was great as it's at the bottom of the main town in Liverpool. Across the road has a few places to eat which were nice especially the meat place. We arrived at 2:30pm thinking we could have checked in earlier than the 3pm as most hotels don't mind however we were told no and no earlier than 3pm. Also which doesn't state is the parking you have to pay for even though the hotel owns the car park and was informed even the staff have to pay parking which is shocking. Also there is a £50 deposit which uninformed of as well. The room was nice but I would say it's slightly run down it felt like a millionaire had taken it over spent a fortune on the place and passed it off to a family member and they didn't care about it. When we spoke to the staff they mostly said the same thing it's just a party hotel and hens/stag events which is such a shame. The staff were pleasant especially the guy in the restaurant who got me a coffee great to talk to and knowledgeable. Amenities were ok but nothing special. I will say however trying to phone this place is a nightmare they don't answer the phone. I would book again but not with family but friends would be a great option.

For me this was excellent value for money to stay on a match day. The room was huge and I do like the old traditional look of the rooms with a huge bathroom along with substantial tea and coffee facilities. It is right in the city centre and although I couldn't check in early they were able to store my luggage securely while I wanderd around the great city

If you want to conquer Downtown Liverpool by foot this Hotel is your perfect base camp. Located on Mount Pleasant the is a sight to reach whithin walking distance in all directions. The rooms are kept simple, but have everything you need. The staff is friendly and helpful, and although most of the guests are young travellers it is a quiet place, so you can have a good nights rest after your days on the streets of Liverpool. You should definitely start your day with a breakfast in the very uniquely furnished Restaurant/Bar. You'll be greeted by the most lovely Denise, who will fulfill your every wish. And while enjoying your coffee and planning your day you should ask her about the poins of interest wihtin the city. She may also provide some interesting facts about the histoy of the building you are staying at... you'll be surprised.

Nice breezy walk over at the dock, not too far from OneLiverpool, the shopping and easy access to find food. Staff is moderately friendly. In room amenities is of average but the basic is there. Was disappointed that my in room safe were not functioning. WiFi connection is good, never disappoint me as this is one important factor that I believe is for everyone in this era. Overall, value stay and would recommend if anyone looking for stay.

On arrival, the place is clean, well-staffed and welcoming. The standard of cleanliness in the rooms and hotel in general is very good. Rooms are large, comfortable and it's well-positioned in the centre of Liverpool so all is good....until.... Did I mention it's well-positioned in the centre of Liverpool? Well you're not the only one who knows that so it's a magnet for stag-parties, hen-dos and general rowdy people. The corridors are alive ALL through the night with boisterous young people determined to keep their parties going no matter the time or location. That's not just other rooms on your floor by the way. You'll get this from rooms above and below you as well. I went out on the corridor to ask politely if the noise could be lowered only to find the rooms on either side and across the hall were all closed and silent and there was no-one to be seen meaning the racket(s) going on - several simultaneously - were from further afield it was that loud. About 4-30 am, the noise went down significantly only to crank to crank up again at 6.30 by two girls yelling so they could be heard from all that distance away whether the people they were addressing their question to were going out or coming home. Two lads boasted VERY LOUDLY that this was in fact, the end of their night. Complaints to the staff about this had them apologising and assuring us that they'd sent up security several times to quiten the noise but it was coming from so many places and always moving from one room to another with slamming doors and banging feet up and down corridors while screaming loudly as they went. This meant there wasn't one single outbreak of boisterousness to be able to deal with. We were also assured we'd receive a discount to somehow compensate us for our discomfort but - of course- no discount was ever sent!

Checked out this morning as I had an appointment at Liverpool Hospital, beds were very comfy and the Hotel was very welcoming, lovely fish aquarium in the lobby which was very fitting with the theme. Breakfast was great with very lovely food and lovely wait staff, in particular a lovely tall brown haired girl, I forgot to ask her name, stood and had a conversation with me then gave me directions to the hotel and offered to call my taxi for me. Would recommend to any weary travellers looking for a good nights sleep and a lovely cooked breakfast.

Brilliant location, right in the centre. The staff were brill - checked in early and left luggage- when we returned the room wasn’t ready so ordered a wine which came at the same time as our room became available so the staff took it to our room and bags for us. Had a junior suite which was perfect for a family . Complimentary drinks went down a treat pre evening meal. Were booked into the Resident in Covent Garden later this week so hopefully they will be as amazing as the team in Liverpool