Anntyphoon
November 16, 2024
Although the weather was not good for this trip, it rained when we were soaking in the hot springs, and there was fog in the Nanshan Bamboo Sea, but this time the hotel stay was really a pleasant surprise. I thought it was just a regular old five-star hotel in the scenic area. I had stayed here in 2016. I didn't expect that this experience, the service of the whole hotel made me feel refreshed, and we felt like we were in the spring breeze and at home! I would like to especially thank the housekeeper Chen Zuqun. Before we arrived at the hotel, he had arranged all the details including parking reception in advance. Seeing that I was staying with two elderly people, in order to make the elderly stay comfortable, he helped us apply for an upgrade to a suite. During this period, my family got caught in the rain when we were soaking in the hot springs, and came back with a cold and stomachache. **The medicine could not be delivered on the same day. Butler Chen also helped ask for medicine everywhere, and also sent brown sugar ginger tea and hot water bags. He kept thinking about it in his heart at night, and often told me "If you have any questions, you can contact me at any time, I will do my best to help you." Before leaving, he also prepared gifts and water for us to drink on the road. Butler Chen's enthusiastic, thoughtful, caring and warm service made me deeply feel what a full sense of security is! ! Only sincerity, no routine! Butler Chen really puts himself in the shoes of customers and takes every detail into consideration. It is very tiring to take the elderly on a self-driving tour alone, but with the help of a good hotel and a good butler, it really won’t be so tiring. This stay and meeting Butler Chen Zuqun are my luck! Meeting is fate. I sincerely thank the hotel and Butler Chen! See you next time!
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