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5 star

The Londoner
4.4/5138 Reviews

The Londoner

Theatreland London|0.16km from Garrick Theatre
This hotel was overall a good experience. Considering the price tag some things were not as good as expected though: - The location. Although it is very central located Leicester Square does have a share of homeless people walking around and heavy ambiance in the late night. Nevertheless considering connections is as perfect as it can be in central London. - The rooms are a little small but nicely appointed. - The bathroom has a weird design with a small bathtub. Really liked the toto toilet. - Too much light in the room in the night. The curtains don't close completely and are a lot of mirrors reflecting the light troughout the room. - The hotel is big with several common areas and at reception there is no clear explanation... for instance I didn't understand if the courtyard was open or not. Nevertheless the gym, pool and spa were very straightforward and well appointed. - I think it is not acceptable the in room open ear cleaners (cotonete) for hygienic reasons. - Lights over the bed too strong. - Room cleaning could be better. The highlights of the stay: - The central location besides the inherent problems. - Lively but yet organized and not loud entrance lobby and bar. - The complimentary soft drinks and snacks at the secondary lobby. - Miller Harris bath products overall very good except the body lotion which the smell was harsh and totally off. - Gym and pool. - Overall very quiet room and halls. So would I return there? Honestly only if I really need to stay at Leicester Square. For me it was good but not amazing stay, with an overall feeling of pretensious mood and too expensive for what it was. If you want a really luxurious expericence I would recommend to search elsewhere but at a discount this would be a nice stay. For the amount of hotels in central London this one just didn't excited me enough.. I would prefer to return to Pan Pacific for instance.
The Trafalgar St. James, London Curio Collection by Hilton
4.3/5133 Reviews

The Trafalgar St. James, London Curio Collection by Hilton

St James London|0.32km from Garrick Theatre
I was looking at the Biltmore and the Waldorf but decided to stay at the Trafalgar as they have bigger rooms than the Biltmore and the Waldorf looks like it is in desperate need of an upgrade. Everyone was very polite and helpful apart from one staff member, more on that later. I was upgraded to a Suite on arrival but requested a toom with two beds instead which was granted. The Nelson double room is very spacious and modern. It faintly smelled of mothballs whenever you entered the room and the smell then quickly disappeared. We noticed that one of the beds was sagged in the middle and this was very quickly resolved by the maintenance team and was not an issue for us at all. The only reason i mention it in my review is because Alejandra apologised a thousand times for this “inconvenience” and even send us Macaroons and drinks to the room as an apology. During checkout, Alejandra apologised again and made sure our stay was perfect. There was a key card under the bed which was covered with dust as was the carpet under the bed. Cleanliness regarding this could obviously be better as dust can trigger allergies. The service of the staff at Trafalgar is above that of all other Hilton properties in London and certainly a step above from general hospitality service in Europe. I would give the service at Trafalgar a 9 based on European standards and a 7 based on Middle-Eastern and Asian standards. Breakfast was so highly rated in many reviews of this hotel which also influenced my choice, i was expecting an absolute feast. Unfortunately, breakfast was quite disappointing for us. Staff was great apart from someone who i can only describe as a North-African young woman with shoulder length curls who did not want to give us one of the three empty tables available in the Breakfast room with only 40 minutes available for Breakfast as she was keeping those for families of 7. This is rather absurd and we ended up taking one of the tables anyway as i wasn’t going to sit where she suggested which was away from everyone else. Breakfast in any hotel, especially 5* is always based on first come, first serve. You can’t deny your guest seating space at breakfast as if you were running a dinner service. Vegan options are very, very limited. Fruit selection is even more basic than what you can get at any supermarket in London. There was only Cantaloupe, Watermelon and Pineapple. There were Apples and Bananas for grabs but that is still not enough. Pastries are miniatures which is really shameful for a breakfast buffet. Only sausages available were Pork, no vegan and no Chicken so unfortunately no sausages for me. It’s basically a full English and that’s it. You could order A-La-Carte but that wasn’t special either. We had Amex Platinum credit so we used that for one of the dishes which was not special for the £15 asking price. Room service was basic as well. Food arrived with a very friendly staff member but it was slightly cold. All in all it’s a good hotel fo

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Top rated hotels in London

Searching for hotels near Garrick Theatre? Compare room rates and reviews to find your ideal stay.
The Z Hotel Piccadilly
3.9/550 Reviews
Theatreland
Strolling through London in the rain, Piccadilly circus tube station is just a few minutes' walk away, and Chinatown is just a few hundred meters away.
Garrick Mansions by Q Apartments
3.9/53 Reviews
Theatreland
Next time I still live, Ctrip staff is very good, solve the problem in time, the room I think is a pleasant experience!
Hub by Premier Inn London Covent Garden
4/541 Reviews
Theatreland
On arrival at the hotel we was slightly unsure what to expect giving we had a frosty woman check us in and it took 25 minutes in total to check 3 people. Once checked in though things where great bed was comfy room quiet ( no hot water for a shower before bed ) but I was to shattered to go 4 flights down and by morning there was hot water). The TV smart mirror system can be confusing so in reality it’s a normal tv with the option of attaching your mobile device. Breakfast was really good at £6 each. The rooms are showing signs of ageing however this would not stop you enjoying the delights of premier inn hub. In fact I would go as far to say it would be nice to see more PI Hubs at more locations rather the just in city centre locations, especially if they lowered the price for them
Assembly Covent Garden
4.1/5134 Reviews
Theatreland
We stayed here for 12 nights in late September, arriving the day after the Queen's funeral. We were able to check in to room #306 immediately, being lucky that an early check-in was possible. Later in the day we saw many more people checking in, so we beat the rush, thankfully! This location is, literally by definition, and the absolute epicenter of London. Charing Cross Road and Trafalgar Square are considered the historic center of the metropolis, and this hotel is right in the middle of it, soundproofed within an inch of its life. As quiet as is possible. We had the city-view room, and it is worth the extra cost. There room isn't as small as I was led to believe, but it surprisingly lacks a table or chair, and there's no closet space, only a place to hang a few items. And there's no TV. But that's all that it is lacking. The bathroom is modern and up-to-date, and the shower is to die for. We were able to procure an iron and board when we needed them, and they were removed when we were through. Ask and it shall be possible. A shout-out to every single staff member working there - they were friendly, knowledgeable, and treated us like honored guests. They made a great stay even more fantastic! If and when I ever get back to London, I'll be here again.
CitySpace Leicester Square
3.9/523 Reviews
Theatreland
Stayed two nights to attend a wedding. We had apartment 6 on the upper floor facing away from the street. You could hear the rumble of the tube but considering that Irving Street is full of eateries and the proximity of the square it was peaceful. The apartment was in good condition, well prepared and clean. It was excellent for our purpose. Had I been expected to stay there for work then I would have found the table too small to act as a substitute desk. Kara responded to our queries very swiftly and arranged for a couple of packages that arrived before us to be left in the room. The apartment provided all that we needed for the trip.
St Martins Lane London
4.3/5109 Reviews
Theatreland
The hotel was good but not 5 star. The room was small and air conditioning was not the best. Tv was not working so had to mess around with cables to get it on. Some of the furniture was chipped. The breakfast was okay one day, the next two mornings were hit and miss. Cold beans, lukewarm scrambled eggs and also hard fried eggs. I would expect better from a 5 star environment. Overall the hotel location was very good and the bed and servicing of the room was good. The room amenities were poor. Teabags(4) No flavoured teas, no biscuits, no hot chocolate sachets and a coffee machine with (4) pods and a metre electric cord and two metres from a socket. Like I said, far too many little things wrong to be a 5 star establishment. Overall was ok but for 360 pounds a night you are having a laugh.

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