Pan Pacific London Reviews

We booked two rooms for a 2-night family stay in London—a Devonshire Suite and a Classic Room. The hotel’s cleanliness, amenities and location were excellent, with plenty of eateries nearby, as well as a Tesco express and Liverpool Street Station just a short walk away. However, there was a small hiccup during our stay. We had extended our check-out to 2 PM due to late flight, but it seems this wasn’t communicated to housekeeping or room service, as they followed up twice to ask if we were checking out. We also had dinner at Straits Kitchen for one of our dinner, service was a little slow. Other than that, we were very pleased with our rooms.

This hotel is exceptional. Everything has been thought of to ensure guest has the best experience. Well equipped, swimming pool and spa facilities are much better compared to the similar type hotels. I would definitely recommend and return back. 10/10.

It is in the City of London. Staffs are helpful. The restaurant is excellent.

It's been a pleasure. The staff was absolutely fantastic. The hotel is beautiful and the location is perfect.

Excellent accommodation! Good service! Nice staff! I enjoy staying at Pan Pacific very much but

Second time in the hotel, convenient location, amazing room and service. Very enjoyable stay

Good service

Location is great , service impeccable, room and the view is amazing (can see some of the gerkin) the neighbourhood is business friendly and clean, lots of eateries Kids loved it hope can book again

We booked the pan Pacific to celebrate our wedding anniversary and we were treated like royalty from the moment we stepped foot in the hotel to when we checked out. The staff are amazing and gave us a free upgrade to the penthouse suit. The meals at the hotel restaurant rivaled some of the food I've had at Michelin restaurants. Definitely would love to come back here again.

Perfect Hotel. Amazing service. Such a clean area would definitely go again.

THE BEST HOTEL

This is the best hotel I have stayed in London so far. The breakfast made me feel like I was back home. The service attitude of the staff was just as good as in China. The greetings were just right (unlike some hotels that make people feel hypocritical). The room was also very large. Overall, there were no shortcomings!

Very satisfactory hotel, comfortable and warm, good service

To be honest, this hotel as a whole has not been Chinese-styled. Most of it retains the original British style. Most of the people staying there are foreigners. Good reviews~~~~~~