Guest User
August 9, 2024
This hotel is a franchise of Best Western, and it does not meet the four-star/four-diamond standard at all. The rating on Ctrip is high, but the rating on Google is very low. The hotel service is completely dishonest. We booked a family room with a double bed and a single bed. When we checked in, there were three of us, and we confirmed it with the front desk. As a result, we found that the room was very small and there was only a double bed. We went to the front desk again, and they told us that the room we booked was no longer available today, and there was only one single room left for us. It was already 7:30 in the evening, and we had to have dinner. It was difficult to book other hotels that day, so we had to stay. The next morning, we had to join a group tour, and confirmed in advance that the weekend breakfast time was 7:30. The next day, we arrived at the restaurant door at 7:30 and were told that breakfast would be delayed by 15 minutes. We had to leave at 7:50 to take the subway to the bus meeting point, and there was no way we could have breakfast in 5 minutes. After negotiation, they agreed to let us go to the restaurant early to pack some food in bags. The hotel room smelled very painty, and we might be assigned a semi-basement room. The only advantage of the hotel is its location. Considering the price of more than 2,000 yuan per night, choose carefully to avoid being cheated.
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