Guest User
October 20, 2023
Wow, following our booking we received an e-mail to advise that they would forward a message on the day of arrival with room number and pin to enter room. That did not happen, arrived at the motel, no reception, need to visit another motel, 3 blocks away? Walked towards the motel. my partner called as we arrived, stating that a person had arrived at the motel to allocate rooms. Oh, wrong room, we booked the self-contained unit. Well after two couples got their rooms, we and another couple had to wait for the receptionist to return with our room and pin numbers. 10 minutes later she returned, the other couple got allocated and then she left again? I called no answer, twice i tried. After 10 minutes i tried again, wow, I got the girl after an hour of waiting I was advised she was setting the pin number and would message me. Another 10 minutes wow, I got the pin..