Hotels Near All Saints Catholic Church in Los Angeles

I have booked a King room with Forest View for 2 nights and decided to add another night but the same room was not available, So I booked the additional night in the premium category. I called the property the day before and was told she may find a way so that we don't have to change our room. When we checked in around 9pm, they left a key to our room on the 3rd floor. This room is the least expensive room where there is only a very small window and it's half covered with eaves of the roof. It was so dark that you cannot read unless you turn the lights on during the day. The next morning, I asked the manager, Susan, we would like the room we booked for or there should be a refund for the rate difference. I was then told we booked through the third party booking site not their own website and we have a heavily discounted price. I really did not see that much difference between what we paid and their website rate. She said then she can waive the service fee of $15 per day additional service fee. I did not see that anywhere in the website. I only saw the handwritten note at the check-in area. She said there is no adjustment whatsoever because we got the cheap rate. All I asked was to get the room categories we booked and deserved. Her answer was I can check out if I was not happy. I made all the travel plans based on staying in the area. This is totally ”Bait and Switch” and her attitude was very unprofessional. We have extensive good experiences at Air BNB, etc. This is one property we were treated poorly. The property is old and needs some attention but overall, it was OK and the breakfast was fairly good and the guy in the kitchen was very helpful. The management left us with bad taste and I will not go back to the property.

Frondesk Staff is unprofessional and unfriendly, During the stay housekeeping banging the Door around 7am in the morning when to the front desk making complaint didn't get any satisfy answer, specifically there's front desk staff just looking at me with stone face no smile just looking at me ,not even saying anything polite , no words, nothing !! ,i stood over there more than 5 minutes, finally one staff asking me did i need help ?! very unprofessional !!!

It was a nice stay at the hotel! It’s nice and clean. Staff are very helpful. It’s a bit far from the city, but there are supermarkets, malls and restaurants nearby

Very good room is clean and the bed is very soft very satisfied

In short, this lovely establishment would be nothing without it’s friendly, welcoming, polite and phenomenal staff members—not to mention an awesome room servicing crew as well. Thank you so much: Oscar, Cynthia, May and of course Kevin! And gracias mi Bonita amigas por tu servicio de limpieza! Your kindness and genuine care made this First Responder “a happy camper.” It was a true pleasure meeting you all and experiencing such WORLD CLASS CUSTOMER SERVICE! May God continue to bless you all!!!

It's a pretty good hotel in the Chinese district, and it feels good value for money. The hotel has a lobby, free parking lot, and Chinese service. Overall, it is good. I recommend that you choose it first when traveling here.

I always book Hilton Hotel San Gabriel because it’s very convenient and walking distance to a lot of stores and shops. I always go to do my Facial in the second floor highly recommended skin glow derm clinic. The staff was friendly exept for that short mexican looking girl which is rude and always frowning and poker face I hope I could get her name but I was in a rush so I let her attitude slide but I will never forget when someone being rude to me I Hope management do something with that angry service lady.

Entrance and lobby is quite nice and modern, the rooms are exactly the opposite. Although is does the job after a long travelday, the room was very outdated. Bed was pretty good I must say. Also the fire alarm sounded twice in the middle of the night. The gave us complementary breakfast as a compensation but only after a making a complaint. Location is pretty good. Near aiport and near Rental cars (10 min walk) The fitness room is ok. Outdated, but still does the job.

Perfect place for a shuttle airport hotel! Shuttle very 15 minutes and a great place to prepare for a trip. Pool and bar is nice. Spent way more on drinks and food than I imagined but not much around… it was fair in the end. Great bar staff.