Hotels Near Ross Dress for Less in Los Angeles

WOW! My wife and I stay at every level of hotels from Best Western To The Roosevelt to Waldorf Astorias...This one impressed. First of all, the Valet was absolutely their for every guest. Non-judgemental about having a motorcycle delivered to their location, they were even curious about the BMW r1800! Travis (I believe his name was, he is the boss) has an incredible crew, as he himself was very pro-active. Friendliest and most responsive valet service I have ever seen! The Front Desk.. Attentive and welcoming. Very knowledgeable and expeditious in their service. As you walk through the beautiful lobby, the front desk is right to your right, along with the concierge (Dave ROCKS!)...no lines (On Memorial Day), and forthrite information. The Food... So delicious, The rooftop dining had a more casual atmosphere, with beautiful view of the Bev Hills Mountains. The menu is delicious, and (relatively) cheap. About $200.00 will get you a ice dinner, dessert and wine. All with great service. They have a new wine manager, at the time this review was written, who is full of knowledge and energy. The first floor restaurant, Espelette, has a new Executive Chef, Stephen..French...Lively personality and loves greeting his guests. My recommendations? Try the Bronzini, both restaurants are superb. The rooftop makes it over potato, with asparagus, while Espelette allows the fish to shine utilizing sides to compliment. The fish in Espelette is dried for 72+ hours, and is full of flavor..The true winner, though is the eggs benedict...OMG the creamiest Hollandaise I have ever had the joy of tasting bar none! The eggs Benedict is served with either ham or salmon, try both! And the service is incredible! The Room... Beautifully appointed with a touch of class..A mattress on the bed worthy of this level hotel..And maid service multiple times a day, and on call. So you never come back to a messy room! 24 hour in room dining... The Bad.. The only issues we ran into were considered minimal..and IMO, no fault of this property. The reservation people claimed they were at the hotel...they were not..the gave us misinformation, which is par for the course with hilton reservations...a never ending battle. And the house car did not show for the pick-up..the concierge said that the driver had called wondering where we were, and we called wondering where he was! I still give this property 5/5.

The hotel is located at good spot, close to the metro. The elevator is always busy but staffs are helpful

Could easily be zero stars. Original room was 93 degrees upon check in, the air conditioning unit was poor by anyone's standard, we asked to switch rooms. They did not offer to come get our bags, or move us to a new room so we brought our luggage back down to the front desk. We were then given a second room. Again, no offer made to accompany us and see if the new room was up to standards. This room was 92 degrees upon entry. After a second phone call, they sent up staff to change the filters on the AC unit. That team told us the AC was functioning well and blowing cold air (it was blowing cold air as if you had a few ice cubes in your mouth and blew on my neck) and to use the blackout curtains (after a sort of condescending explanation of what blackout curtains do) and give it some time for the AC to work. We went out to dinner for about two hours and came back to a nice cool 87 degree room. We once again took our belongings back downstairs. We were then told by the front desk staff that since we booked a room with a king size bed all of those rooms faced the sun and would all have similar problems (why would that be an acceptable answer?) and they could do nothing more for us since they accommodated us once already. I had no idea their idea of accommodating someone was to put them in a room with the same problem that the previous room had but what do I know, I am not in the hospitality industry. We were then told that the hotel was completely booked so no further ”accommodations” could be made. We asked for a refund and this is the first time they reacted with some conviction, they were happy to let us leave. Must be nice to be able to turn away business. At no time were there any apologies, any remorse, just matter-of-factly let us leave. My wife and I don't argue or yell, we never feel its worth it, but we left angry and hotel-less on a Saturday night in Los Angeles. We scrambled to find a new hotel but the damage was done, they took our entire Saturday away from us, which no refund could ever compensate for, they temporarily took our joy to be in town on our own as we are parents and do not get much time away. We did take our business elsewhere, to a Hilton, they seem to understand that to relax you need a room that is slightly cooler than a sauna. We were able to salvage the remaining days of our trip. Also the elevators at the Freehand are old (charming?) and constantly in use because of the rooftop bar so it took us waiting for a few packed elevators to get up and down to the hot AF rooms which probably added to our level of frustration. But it was mostly the Sahara like environment of the hot room. Did I mention the rooms were hot? Also maybe use a free hand to open a book on what hospitality looks like, I think your staff may be surprised. (see what I did there?)

The one incident that nearly ruined my stay at CitizenM was the aggressive sprinkler inspection. I was not notified by email, phone, nor physical note about an inspection. At 9:15am, I was awoken by banging on my guest room door. I went to the door to see two men continuing to bang on the door, saying that they needed immediate access to check on equipment. Everything I've been taught about hotel safety was to NOT open the door to unidentified men. I told them everything in the room was fine and that I would be checking out within the hour. They continued to insist that I immediately open the door, which started to frighten me. I told them I was going to call the front desk to check if they were sent by the hotel. I was surprised that one of the men responded in an angry manner saying, ”FINE, GO AHEAD AND CALL THE FRONT DESK!” The woman at the front desk apologized, said that she too had just found out about the inspection, and said that the men were indeed authorized to inspect the sprinklers. I opened the door and they did a quick inspection. I did not appreciate the aggressive, unprofessional manner in which they demanded entry into my room. Other than that, the rest of my experience was excellent!

The best value for money, especially if you are going to Universal Studios. This is a mom-and-pop shop run by a Japanese aunt in Hong Kong. It has a very large space and a safe environment. There is a supermarket within a 3-minute walk. It takes 18 minutes to drive to Universal Studios and 35 minutes to Hollywood. It is also very clean!

The room was okay. No one cleaned it. There were no restaurants nearby.

I stayed in the four points by Sheraton while visiting LA. The hotel was nice and the staff were very friendly and helpful. The hotel is right by the LAX airport also. The deposit was 350$ and you have to pay 50$ for overnight parking in my opinion thats outrageous. I ended up getting my deposit back pretty quick. I chose this hotel being that it was a decent price but having to pay the extra 50$ for parking made it pretty pricey and had me thinking I could of stayed at a nicer hotel for the price I payed in total.

Perfect place for a shuttle airport hotel! Shuttle very 15 minutes and a great place to prepare for a trip. Pool and bar is nice. Spent way more on drinks and food than I imagined but not much around… it was fair in the end. Great bar staff.

We spent 7 nights here. Located in a country club setting. One side overlooks golf course. Golf course is closed. Pond view (not lake view…only complaint I have) was not desirable as Golf course is going through face lift. Once done it would be awesome. Even without the face lift, we had great views over looking down town sky line from a distance and golf course greenery down below. We got 8th floor which made it so much better. I’d suspect that that lower floors ( all front facing) would still be good. Staff, every one we interacted with, was brilliant. They sure understand hospitality! Facility is pretty new. Lobby is well appointed. Breakfast area can get busy. Waffle station for made it order waffles was a nice touch. Staff was ready to help. We wanted meatless egg and they were willing and able to accommodate. Swimming pool. Fire place sitting areas. Laundry (didn’t use but is supposedly dirt cheap). Gated community like entrance. Parking was full every evening. They have rights for street parking. Just off the freeway. We found this location very convenient. 25-30 minutes from LAX, Disney Land, Down town, Beverly Hills/ Hollywood etc. We opted for larger deluxe room which was so well worth it. We had issues with the pullout sofa. Quick call and prompt response. Issue fixed with a pleasant smile. Like most places you tell them at check in how often you want the room service. Elevators were spacious. Three of them so wait time was minimal. Wi-Fi was pretty good. Beds were comfortable. Great experience!

A hundred plus dollars room doesn’t even have a bottle of water? This is ridiculous! If you look at their prices, quite expensive! I didn’t ask much, a couple of bottled water is a must. It dos worth the price the asked.