Splash Mountain Resort Hotel

The total service was good. The staff were approachable and always ready to assist us. The only thing that I notice was most of the pools are not available and not that clean as well. We only enjoyed our stay in the room. Cafeteria only have few food options and a bit pricey. But it was a good thing that they are allowing guests to order thru online food delivery.

When we arrived, nobody assisted us, and we were still carrying our baggage from the airport. There were two entrances: one for the resort and one for the hotel. Thankfully, a vendor pointed us in the right direction. When we got to the reception, the staff took their sweet time assisting us. When we got to our room, the air conditioner was on the floor and there were no outlets. The food was great, though, but overall, our experience was a bit underwhelming.

Rooms were dated with limited power points. No wifi. Tv didn’t work often because of poor internet. Room was not cleaned during our two days stay. No water in room. Ants and mosquitoes. Shower was powerful and good. Towels good quality. Staff were good. No gym or spa although advertised. No bar

The landscaping is very inviting & blends with the natural beauty 😍 of the Philippines. The owner to the staff were very welcoming & accommodating from arrival to departure. Thank you very much for your hospitality to my family of 11 including the dogs for a one week stay. Kindly Sterling Hubbard sr.

DO. NOT. GO. HERE. Please go somewhere else. There's lots of resorts in Los Baños-Calamba area that provides better comfort that this h-hole. Let's start with the location. Location is good. It's near the main road. But what you won't like is the inside of this resort. Half of this resort is a hallway. Seriously. There's 3 main hotels inside Splash Mountain. Splash Hotels, Splash Suites, and Splash Oasis. From Splash Hotel to Splash Oasis you would have to walk half a kilometer to reach it. It's good if you bring a car or a motorcycle but if you just wanted to swim in the pools in the Splash Mountain and you booked a hotel at Oasis then you would have to walk for 1 kilometer to go back and forth. Now, let's talk about the pools. Sure, there's lots of pools in this resort. But you can only enjoy the pools in Oasis. The temperature of the water in the other pools is waaay to high. Take note we visited this resort on June. RAINY SEASON. And it's still way too hot to swim. But the water temperature in the Oasis pools are way better. It's actually quite perfect. You just have to pay extra if you didn't book a hotel in Oasis. Next is the rooms. Oh my. How can I say this without using profanity... The aircon is so old it can't even cool the room. The water in the shower and sink is way too hot. You can actually boil an egg or cook cup noodles in that water. The beds and pillows are too hard. Like a rock. I actually got body pain after sleeping for a night in their beds. There's no wifi. NOT EVEN IN THE LOBBY. Better bring your own portable wifi. The room is dirty and quite sad looking. No decors. The room is dim lighted. Some of the switches are not working. There's a mini fridge in the room which is quite nice. Duvets are too thin but trust me you won't be needing it. Again, we visited here in June and it's raining nonstop. But the aircon is too old and weak. It can't even cool the room even on rainy days. Service is good. Staff are friendly and attentive. The only problem here is the facilities, the management, and the resort itself. For your reference, they also own/manage the following resorts: -Splash Mountain -Splash Suites (Laguna) -Splash Suites (Tagaytay) -Oasis Resort -City of Springs I haven't visited them all but I just wanted to put that in my review. That's it. *Stay awaaaaay*