Guest User
January 31, 2023
We reserved the room for a week. When I called I was told they allowed pets up to 40 lbs and the rate was going to be either 55 dollars a night or 290 for the whole week. I went to check in early and paid for the whole week. The gentleman at the check in was rude. He asked who would be in the room. I told him myself and my husband, he responded and what about the children in your car now. They were not staying with us and would not be staying the night. We stayed only one night because the next day, the same gentleman that checked us in, came into our room while my husband was sleeping without knocking or notice. He stated that he did so because he seen a cat. That there was a no pet policy. Then then repeatedly called the room stating that since the cat was in the car, because I was getting her things in the trunk, they are calling animal services. So I immediately took my cat to a friend's house for our stay but within the few minutes it took to gather her things, they called animal services and stated we had both a cat and a dog in the room. This was false. After I left, the check in gentleman then repeatedly called and harassed my husband to the point that he loaded our things in the truck and we left. The rooms are dirty, it looked like there was pee on the wall beside the bed. The toilet when you would sit on it would move off the floor forward. There was ashes all over the room. The pillows smelled like sweat, we did not use their pillows. There is no refrigerator or microwave in the rooms, unless you want to rent them. There was also burn marks on all furniture. Then on top of all this when we asked for a refund for the nights we didn't stay, we were only refunded 105 dollars out of the 290 we paid them and had to come back the next day because they didn't have the money to refund us. There was always the person that was next to us coming out and staring at our room when we would go in and out of the room. There was homeless people in the trash in the front about 10 feet from the entrance of our room. Also there was, drug ******* in the parking lot of all hours of the night. This is not what the pictures look like and a horrible place to stay.