Mekong Theme Hotel Laos

Mekong Theme Hotel Laos Reviews

Mekong Theme Hotel Laos

Unit: 08, Phothisarath Road Ban Saylom, Luangprabang Lao P.D.R, Luangprabang, Luang Prabang, Luang Prabang Province, LaosView Hotel Details
Mekong Theme Hotel Laos
Mekong Theme Hotel LaosMekong Theme Hotel LaosMekong Theme Hotel Laos
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Mekong Theme Hotel Laos Guest Reviews

4.2/5
Very Good
141 review
Verified reviews
Location4.2
Amenities4.2
Service4.3
Cleanliness4.3
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All reviews(141)
Positive reviews(133)
Reviews with photos/video(75)
Great service(61)
Classy environment(24)
Great location(16)
Great swimming pool(15)
Romantic sunset view(11)
Delicious breakfast(11)
Offers pick-up/drop-offs(10)
Many amenities(6)
Negative reviews(8)
BoeingLin
Mekong River View Balcony King Bed Room
Stayed in Feb 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Feb 9, 2024
The scenery of Mekong river was so astonish. It is a good position to watch the sunset in the swimming pool.
Response from Property: Dear guest, thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Our Laos Mekong River theme hotel is a first-line river view hotel located on the Mekong River. It has an excellent location. We will continue to work hard to do the details for every friend who comes from Yuandao. We eagerly look forward to your visit again! I wish your family happiness and all the best!
Epij
Mekong River View Balcony King Bed Room
Stayed in Jul 2024
Couples
22 review
4.0/5
Very Good
Posted on Jul 25, 2024
Both good and not so good….first the good: nice hotel, room was large and a great view of the river; pool is nice and the staff were generally friendly. The lady was superb as was one of the male front desk reception. The other male (worked the evenings more) never really paid attention to you as he had his head buried in his phone about 95% time…not necessarily unfriendly, but just didn’t really care. They offer a free shuttle to and from the airport, but there’s only one vehicle so it may conflict with the time you need it if someone else is using the service already. The not so good: the location is quite far from the center where most of your time is spent. They do offer a drop off service, but it ends about 5pm-ish so if you’re out for the day and want to return to the Center for a meal then they’ll need to get a Tuk Tuk for you. We ended up renting a motorbike and always had to use TukTuks as we would come back and try to return later for dinner and drinks. Also the breakfast…there is only one option: noodle soup and they’ll give you some fruit. It was okay, but when I paid for breakfast I thought there would at least be another option. Lastly, you can hear everything in the whole place. If other guests are loud (which we had a few), you can hear them quite clearly in your room. Overall, I would not stay again mainly for the location being a bit far from the center. While disappointing, the breakfast wasn’t terrible, just limited.
Response from Property: Dear guest, hello! Thank you for staying at the Mekong Theme Hotel and giving us your valuable suggestions. We are deeply sorry for the problems you encountered. The hotel also attaches great importance to your valuable suggestions. We have fed back your valuable suggestions to the relevant departments for follow-up processing. The hotel will continue to strengthen the service attitude of the service staff and strive to provide every guest with better service. We sincerely welcome you to visit again!
DUM
Rainforest Courtyard Balcony King Bed Room
Stayed in Dec 2023
Solo travelers
30 review
1.0/5
Posted on Dec 27, 2023
Disgusting old hotel. It was cold at night and their air condition doesn’t work on hot air. Terrible staff & service. They almost don't speak english. The internet works terrible! Also terrible location. Stay away from this hotel!
Response from Property: Hello distinguished guests... There is basically no air conditioner that can heat up in the Lao market~ Our basic communication English is still no problem~ You can speak Chinese, then it is more perfect! Laos has just cooled down these days~ You personally pay attention to keeping warm! I wish you a happy new year
Guest User
Rainforest Courtyard Balcony King Bed Room
Stayed in Feb 2024
Solo travelers
1 review
1.7/5
Posted on Feb 23, 2024
Located far from traveler-oriented areas. You need to walk about 30 minutes to get some decent food. The room was never cleaned up during my stay and no free bottles of water or a new set of towels provided. Should I have asked for these services? Expected breakfast buffet, but was given only rice noodle every morning. Neighborhood was very noisy with music and singing every night sometimes even after 11 pm, which drove me crazy.
Somalin Chin
Rainforest Courtyard Balcony Twin Bed Room
Stayed in Feb 2024
Family
3 review
3.7/5
Posted on Feb 13, 2024
location is about 2 km from night market but if you need to see the river view, is a good place to stay
Guest User
Rainforest Courtyard Balcony King Bed Room
Stayed in May 2024
Solo travelers
11 review
5.0/5
Outstanding
Posted on May 27, 2024
The front desk person was extremely helpful and professional.
Response from Property: Thank you for choosing our hotel. We are really appreciate that you have enjoyed the holiday at our hotel. We'll maintain this service, looking forward to your next time coming!!
Anonymous User
Mekong River View Balcony King Bed Room
Stayed in Nov 2023
Solo travelers
5 review
3.2/5
Posted on Dec 2, 2023
The location is far away from the city, in the night terrible noise and loud music from the neighbors, you can not get a good sleep. Not to recommend
Response from Property: Dear guest, We are sorry that your stay experience is not satisfactory. Our hotel is usually very quiet. There may be special circumstances on that day. Someone singing next door disturbed your fun. We deeply apologize. Our Laos Mekong River theme hotel is located on the Mekong River. It is a first-line river view hotel with an excellent location. We will continue to work hard to provide details for every friend who comes from afar, and we look forward to your visit again! I wish your family happiness and all the best!
Guest User
Rainforest Courtyard Balcony Twin Bed Room
Stayed in Oct 2023
Other
7 review
2.2/5
Posted on Oct 22, 2023
English communication with staff is impossible as no one seems to understand any English. The view from the balcony is very beautiful. The breakfast was ok but one menu and same everyday. Many people stays around the lobby area making in and out of hotel uncomfortable.
Response from Property: Dear guest, We are very glad that you can stay in our hotel. Our Laos Mekong River theme hotel is a first-line river view hotel located on the Mekong River. The location is excellent. Because the number of hotel rooms is limited, most of us provide Chinese breakfast. We will work hard to improve. There are some staff and guests in the lobby. We cannot stop them from staying and make you feel uncomfortable. We are deeply sorry and look forward to your visit again. I wish you a happy life and all the best!
Philip
Mekong River View Balcony Twin Bed Room
Stayed in Oct 2023
Couples
8 review
3.2/5
Posted on Oct 18, 2023
The location is out of the way from the Old Quarter where all the actions are, but the hotel has a great sunset view of Mekong river. Breakfast was bad as they just served you a bowl of noodles with some fruits and coffee.
Response from Property: Dear guest, We are very glad that you can stay in our hotel. Our Laos Mekong River theme hotel is a first-line river view hotel located on the Mekong River. The location is excellent. Because the number of hotel rooms is limited, most of us provide Chinese breakfast. It may not be to your liking, but we will work hard to improve it and look forward to your visit again. I wish you a happy life and all the best!
K.
Mekong River View Balcony King Bed Room
Stayed in Oct 2023
Solo travelers
1 review
4.0/5
Very Good
Posted on Oct 9, 2023
-The staffs are very friendly. Even though English is not their first language, they utilize translation app and enjoy the conversation with the guests. Very open-minded. -The room is super clean. -The location is a bit away from the historical area (30mins+ on foot) but you can enjoy the local life along the way to the area. It was my first trip to Laos, and only for two days, but it became a very pleasant stay. Would love to visit again.
Response from Property: Dear guest, thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Our Laos Mekong River theme hotel is a first-line river view hotel located on the Mekong River. It has an excellent location. We will continue to work hard to do the details for every friend who comes from Yuandao. We eagerly look forward to your visit again! I wish your family happiness and all the best!
Guest User
Mekong River View Balcony King Bed Room
Stayed in Dec 2023
Solo travelers
2 review
4.5/5
Great
Posted on Jan 2, 2024
Clean and comfortable room. Beautiful site. Good breakfast.
ASKKPOP
Mekong River View Balcony King Bed Room
Stayed in May 2023
Travel with friends
12 review
5.0/5
Outstanding
Posted on May 24, 2023
Receptionist very kindness All staff very good
Response from Property: Welcome to the hotel
Traveller
Mekong River View Balcony King Bed Room
Stayed in May 2024
Solo travelers
17 review
2.2/5
Posted on May 14, 2024
Not so good
Response from Property: Thank you for your stay and rating. What aspect of our hotel do you mean by "not so good"? Room facilities, outside scenery, breakfast or staff service? Our hotel has been in business for 9 years and treats guests very warmly and friendly. The front desk can speak not only Chinese but also English, so there is absolutely no problem in communication. In terms of hygiene, the room will be cleaned every day unless the guest does not need it. The scenery outside is the most beautiful scenery by the Mekong River, especially the sunset. We will work harder in the future!! Best,
Navira
Mekong River View Balcony King Bed Room
Stayed in Jul 2024
Solo travelers
8 review
5.0/5
Outstanding
Posted on Jul 24, 2024
The scenery is beautiful, the service is friendly, there is free airport pick-up and drop-off, the breakfast is freshly made traditional Laotian rice noodles, and the room is also very clean. Recommended.
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Guest User
Mekong River View Balcony Twin Bed Room
Stayed in Jun 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on Jun 18, 2024
Beautiful scenery. The landlady can speak Chinese. Clean and hygienic service is good.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at our hotel! ㊗️You have a happy life