Novotel Lyon Centre Confluence Bord de Saone

The hotel I stayed at during the French exhibition is not too far from the exhibition. Sanitation: It is still relatively clean and tidy. Facility: After all, it is new, opened in 24 years. Environment: It is still relatively OK, I will consider staying here again next time.

I was disappointed because even when I said I was celebrating a special date, they didn't do anything... not a letter, nothing. I requested and paid for early check in, they assured me that the room would be ready at 11am and it was only at 12pm that I got the room. I asked for a dental kit, in addition to the absurd cost of €6.50 (when in most hotels it is completely free) they also told me that if I wanted it I had to go to reception and no one would bring it to the room. The service and care is by no means a 4* hotel. On the morning of check out, they opened the room door 3 times, one of them while I was in the shower, it wasn't yet 11am and check out was only at 12pm.

Newly renovated, no odor in the room, a little smell in the corridor, comfortable room, modern decoration, very fashionable, staff took the initiative to arrange a baby bed, delicious breakfast, met the staff after check-out, the staff took the initiative to greet, very enthusiastic, but recommend booking a room, more favorable

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Good surrounding facilities

Totally not worth the price