LukasJ337
August 31, 2024
Unfortunately we were a little disappointed with our stay. We arrived and were immediately disgusted by a mouse. The hotel room was large but smelled very musty and moldy. Thinking about the mouse, that was a bad combination. Bear in mind that for a 5 star hotel there is a tourist tax.... One window was missing the shutter so we had to cover the window with a bath towel to darken the room. In generally the rooms were really dirty - including the showerarea. There were several ants crawling around on the bread at the breakfast buffet. When we pointed this out, nothing was done - only a cloth was moved slightly (ants can carry germs). In general, this does not correspond to the money we paid for one night (187 € + tourist tax). In the past weeks we were promised compensation. Even after writing several times, we have heard nothing more. We have rarely stayed in such bad accommodation. Absolutely no recommendation.