sofiakwok
December 13, 2024
It was my first time to celebrate my birthday early at the Londoner Hotel. Before checking into the hotel, Eva contacted me to understand my needs. When we arrived at the Macau port, there was a staff member, Brother Bin, who picked us up in a luxury car. The driver, Brother Hao, introduced Macau The hotel asked us where we wanted to go and what itinerary could take us there. When we arrived at the hotel, Colin welcomed us to our room. When we arrived, he introduced the hotel room carefully, helped us take photos, printed the photos, and sent us a photo frame. For us, he reminded me on WhatsApp at the beginning of afternoon tea. During the tea, he brought me the completed photos. While drinking cocktails, Jessica helped us with which position was the best to take the picture of Big Ben. Alva, the catering manager, was very considerate. During breakfast, someone suddenly picked up cakes and waffles made of apples. They sang happy birthday together, which surprised and surprised me. I was so happy. After the meal, I returned to my room to rest and suddenly the doorbell rang. Yan brought my belongings and found out that I had left the seat, and I felt that every member of staff at the Londoner Hotel was attentive and provided good service. It was a pity that I couldn’t list everyone’s names one by one. It was such an unforgettable experience. 
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