Leonardo Hotel Madrid City Center

Leonardo Hotel Madrid City Center Reviews

Leonardo Hotel Madrid City Center

C. de Alberto Aguilera, 18, Madrid, Community Of Madrid, 28015, SpainView Hotel Details
Leonardo Hotel Madrid City Center
Leonardo Hotel Madrid City CenterLeonardo Hotel Madrid City CenterLeonardo Hotel Madrid City Center
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Leonardo Hotel Madrid City Center Guest Reviews

4.1/5
Very Good
59 review
Verified reviews
Location4.0
Amenities3.9
Service4.1
Cleanliness4.2
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All reviews(59)
Positive reviews(55)
Reviews with photos/video(7)
Awesome stay(21)
Great location(14)
Friendly owner(11)
Clean and tidy(9)
Convenient location(8)
Negative reviews(4)
Savy Gandhi
Comfort Room
Stayed in Aug 2024
Couples
9 review
4.2/5
Very Good
Posted on Aug 24, 2024
The room was clean and decent size. We only stayed couple of hours as this hotel is outside the city. Ideally you always have to take a bus or cab to go into the center. You can walk also but it would be 30-40 mins walk. Rest all is great.
Response from Property: Dear Customer,Thank you for your review. It is a pleasure to know that we have met your expectations during your stay. We continue to work day by day to increase the level of satisfaction of our customers.We hope to welcome you again.We are at your disposal,Beatriz Aguirre. Operations Manager
Guest User
Comfort Room
Stayed in Aug 2024
Couples
1 review
5.0/5
Outstanding
Posted on Aug 22, 2024
It been very nice staying in this hotel, good service, very helpful. Close to the city, and very good breakfast.
Response from Property: Dear Customer,Thank you for your review. It is a pleasure to know that we have met your expectations during your stay. We continue to work day by day to increase the level of satisfaction of our customers.We hope to welcome you again.We are at your disposal,Beatriz Aguirre. Operations Manager
Lian Hin
Comfort Triple Room
Stayed in Jun 2024
Couples
8 review
3.7/5
Posted on Jun 9, 2024
Overall, room are pleasant but a little smal. Location is average with quite a few restaurants nearby.
Response from Property: Dear Customer,Thank you for your review. It is a pleasure to know that we have met your expectations during your stay. We continue to work day by day to increase the level of satisfaction of our customers.We hope to welcome you again.We are at your disposal,Beatriz Aguirre. Operations Manager
Ilkin
Comfort Triple Room
Stayed in May 2024
Solo travelers
3 review
1.0/5
Posted on May 12, 2024
Room was too dirty and small. Receptionist was rude. Absolutely, I don’t recommend.
Response from Property: Dear Guest, First of all, thank you for choosing the Leonardo Hotel Boutique Madrid for your stay in Madrid, and thank you for taking the time to share your feedback. We greatly apologize that the attitude of our front desk staff didn't please you. We will review our quality standards with them and I can assure you that we will do our best to give the greatest hotel experience. We will be satisfied to welcome you next time you are in our city. Please, don't hesitate contacting us in advance, to offer you any particular request. Best regardsBeatriz AguirreOperations Manager
Clairemfalvey
Comfort Room
Stayed in Feb 2024
Solo travelers
20 review
4.2/5
Very Good
Posted on Feb 8, 2024
Room was a tight fit for desk but bed good. I could hear the occupants above but outside noise was pretty quiet in comparison. Helpful staff. Decent accommodation
Response from Property: Dear Guest,Thank you for your feedback. It is a pride to know that we have satisfied your expectations during your stay.It will be a pleasure to welcome you again.Sincerely,Beatriz Aguirre. Operations Manager
Nuno Moreira PT
Superior Room
Stayed in Jan 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jan 11, 2024
Well located, staff is super kind and helpful. It's a 3 star hotel but the quality is above many 4 stars.
Response from Property: Dear Guest,Thank you for your feedback. It is a pride to know that we have satisfied your expectations during your stay.It will be a pleasure to welcome you again.Sincerely,Beatriz Aguirre. Operations Manager
Lam
Comfort Triple Room
Stayed in Dec 2023
Travel with friends
1 review
4.0/5
Very Good
Posted on Dec 13, 2023
the receptionist was really friendly when we checked out at late night
Response from Property: Dear Customer,Thank you for your review. It is a pleasure to know that we have met your expectations during your stay. We continue to work day by day to increase the level of satisfaction of our customers.We hope to welcome you again.We are at your disposal,Beatriz Aguirre. Operations Manager
CTSB Hotel
Superior Room
Stayed in Jul 2024
Travel with friends
1 review
4.0/5
Very Good
Posted on Jul 15, 2024
Location is very convenient.
Response from Property: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Beatriz AguirreOperations Manager
Guest User
Comfort Room
Stayed in Feb 2024
Couples
2 review
4.2/5
Very Good
Posted on May 8, 2024
Nice hotel but needs more things to do at hotel
Response from Property: Dear Guest,Thank you for your feedback. It is a pride to know that we have satisfied your expectations during your stay.It will be a pleasure to welcome you again.Sincerely,Beatriz Aguirre. Operations Manager
ChieMae305
Comfort Triple Room
Stayed in Nov 2023
Business travelers
19 review
5.0/5
Outstanding
Posted on Nov 25, 2023
The hotel was good and near the outlet and some restaurants.
Response from Property: Dear Customer,Thank you for your review. It is a pleasure to know that we have met your expectations during your stay. We continue to work day by day to increase the level of satisfaction of our customers.We hope to welcome you again.We are at your disposal,Beatriz Aguirre. Operations Manager
X Dai
Comfort Room
Stayed in Jun 2023
Business travelers
56 review
4.0/5
Very Good
Posted on Jun 5, 2023
Very good experience of business stay
Response from Property: Dear Guest,Thank you for your feedback. It is a pride to know that we have satisfied your expectations during your stay.It will be a pleasure to welcome you again.Sincerely,Beatriz Aguirre. Operations Manager
niin
Comfort Room
Stayed in Sep 2021
Couples
39 review
3.2/5
Posted on Nov 18, 2021
It was convenient for sightseeing near the station
Response from Property: Dear Guest,Thank you for your feedback. It is a pride to know that we have satisfied your expectations during your stay.It will be a pleasure to welcome you again.Sincerely,Beatriz Aguirre. Operations Manager
Guest User
Comfort Room
Stayed in Apr 2024
Business travelers
17 review
3.7/5
Posted on May 2, 2024
Located in the city center, the subway station is just a few minutes away, which makes it very convenient to go to tourist attractions, the airport, and the train station. The only drawback is that there is a gas station next to it.
Original TextTranslated by Google
Response from Property: Dear Customer,Thank you for your feedback. It is a pride to know that we have satisfied your expectations during your stay.It will be a pleasure to welcome you again.We are at your disposal,Beatriz Aguirre. Operations Manager
Guest User
Comfort Room
Stayed in Jan 2024
Family
1 review
4.5/5
Great
Posted on Jan 15, 2024
I spent a weekend with my child and what I liked most was the location. Very close to the metro and close to points of interest. In the room I had daily coffee, decaffeinated, sugar, tea, green tea and complimentary saccharine. And on the first day they also gave us a bottle of water. The buffet breakfast is very simple and basic x €12 I usually use earplugs to sleep but in this hotel they were not needed. Very friendly staff. All.
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Fiona Ch an
Superior Room
Stayed in Jul 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jul 14, 2024
We arrived at the hotel before the check-in time, but the front desk was very helpful and helped me arrange a room so that I could check in early.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Beatriz AguirreOperations Manager