Hospes Puerta de Alcalá, a Member of Design Hotels Reviews
Hospes Puerta de Alcalá, a Member of Design Hotels
Pl. de la Independencia, 3, Madrid, Community Of Madrid, 28001, SpainView Hotel Details
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Hospes Puerta de Alcalá, a Member of Design Hotels Guest Reviews
4.4/5
Very Good
74 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.3
Service4.4
Cleanliness4.4
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All reviews(74)
Positive reviews(8)
Hilda
Deluxe Room
Stayed in Jul 2024
Solo travelers
3 review
4.0/5
Very Good
Posted on Jul 10, 2024
Amenities like kettle, shower cap, sanitary bag….are not provided in room. Facilities such as swimming pool and sauna need to be booked in advance.
Response from Property: Dear Mrs Hilda, Thank so much for your stay with us. We are delighted knowing you had a great experience with us. It will be a pleasure to welcome you during your next visit at Hospes Hotels. Yours Sincerely, Mireya Domingo, General Manager.
Anonymous User
Deluxe Room
Stayed in Mar 2024
Solo travelers
11 review
4.7/5
Amazing
Posted on Mar 22, 2024
The hotel is in a great location.
The service needs to be improved. The hotel asked us to change rooms the day before check-out, and they didn't apologize for disturbing the guests. Such service is not in line with the hotel's positioning
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Response from Property: Dear Mr. Guest, Thank so much for your stay with us. We are delighted knowing you had a great experience with us. It will be a pleasure to welcome you during your next visit at Hospes Hotels. Yours Sincerely, General Manager, Mireya Domingo.
pattysung
Dreamer Room
Stayed in Jun 2023
Business travelers
4 review
4.0/5
Very Good
Posted on Jul 5, 2023
It's a B&B with a very historical feel. The rooms are large and there's a cafe and restaurant downstairs.
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YYYMei
Deluxe Room
Stayed in Mar 2023
Solo travelers
11 review
4.0/5
Very Good
Posted on Jun 17, 2023
The location is great. It's across from the Retiro Park. It's very convenient to go to the park, museums, and shopping. Puerta del Sol is also a 20-minute walk away. I like it.
Response from Property: Dear Mr Xing, Thank so much for your stay with us. We are delighted knowing you had a great experience with us. It will be a pleasure to welcome you during your next visit at Hospes Hotels. Yours Sincerely, Mireya Domingo, General Manager.