Sxiaojie-ailvxing
October 5, 2024
Checked into the hotel on 10/3. Everything was very comfortable. The service staff were also very friendly and attentive. The hotel is beautiful and the photos were great!
In the afternoon, I was in a daze on the balcony of my room, listening to the sound of rain and the chirping of insects and birds. It was very comfortable!
But unfortunately, we encountered a rare flood in Chiang Mai in decades on 10/4.
Everyone has been observing the situation. Finally, the power went out for a few minutes after nine o'clock. Emergency power was generated, but we are still worried.
Around ten o'clock in the evening, water began to flood across the embankment and enter the hotel very quickly, but the staff quickly called a pickup truck to take us out and then changed to a commercial vehicle. The staff escorted us to the arranged hotel, which was also very good. Being able to solve such an emergency situation and send guests out safely reflects professional hotel management!
Thanks again to the staff LALA
After get off work, he returned to the hotel, contacted the car dealer for the entire rental car, and sent the deposit to me at the hotel we were transferring to. This was beyond the scope of his work. Thank you very much to her! In this special situation, we never expected that she would handle it quickly. We praise and thank her again for her truly attentive service. I was moved!
Raya heritage must be experienced, sincere, considerate and professional👍
Original TextTranslation provided by Google