Guest User
January 1, 2025
First off. The parking is extremely expensive. On arrival there was no welcome which we found quite impersonal, but we checked in via the self serve and it was easy and efficient. Unfortunately our room had a pungent smell of sick which hadn't been cleaned properly. It was very late and we had our son with us. We were unable to change the room as the hotel was full. However, the staff member in the morning kindly offered to change our room.for the second night. Staff were very friendly, however I would have expected a drink or breakfast for the inconvenience. The lady on shift in the morning we left (30.12) was great, very polite.