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KL Serviced Residences Managed by HII
4.3/543 Reviews

KL Serviced Residences Managed by HII

Makati Central Business District Makati|1.1km from Belton Place
Good points: - Location - 5 to 10 mins walk to Greenbelt and fair waiting time for Grab drivers to confirm pick-up. Love the GREENS too! The Legazpi active park was just a refreshing sight in the middle of skyscrapers. - Amenities - Complete amenities for the room, bath, and kitchen. Provided are toiletries, bath towels, kitchen utensils, iron, and an ironing board. - Reservations - Jamie Miranda, the reservations associate is the highlight of this stay. She was efficient, she replies within a reasonable timeframe and with complete details. - Health and Safety - Love that there was information all around on Covid protocols, the housekeeping guys were also very cautious and were wearing PPEs every time they come to the room to troubleshoot. For improvement: - Endor*****ts - information transfer from reservations to the front office, or front office to the front office. 1. For ex. in my booking, I asked for twin beds but was given a room with a double bed, they immediately transferred me to another room with twin beds (but since this room was not the original room, some amenities were missing - had to call for these but no worries because they were quick to respond). 2. When I asked for extra person amenities - reservations confirmed this but housekeeping only did the set up for the bed but not the additional amenities. 3. I asked for an airport transfer and arranged for a different time compared to the original time but the earlier Front Office person was not able to endorse this to the next person on duty so they had to ask me to adjust my schedule just so they can accommodate my arrangement. 4. In the website, there were information that was not consistent with what was on site - there were no welcome amenities as stated in the site, the dining area was not open (there was no prior information anywhere that meals are packed and in-room), laundry service was not available. - Bath had flooding concerns and the laundry line was stuck but this was not too much of an inconvenience. Overall, despite the information concerns, I had a pleasant stay. My parents also loved the property and said that they'd book the same for their next business trip.

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Top rated hotels in Makati

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Luxe Air Residences by Makati
4/516 Reviews
Makati Central Business District
The unit itself is spacious, and the bed is good for 4 pax. We enjoyed our stay here. However, the room could use more cleaning. There's dust on the floor as well as on the wall. The bathroom doesn't have a bidet, which is ok. But, when we requested a pale and a dipper instead, the caretaker said he was unable to provide them for us since they were used on the other unit. Overall, the stay is good, but a lot of improvement is needed.
Tiara Oriental Hotel
3.1/57 Reviews
Makati Central Business District
Very nice room with lots of space. The equipment is a bit dated but I personally feel very warm. Very nice with couples. I don't recommend living alone. Because there is a lot of space. One will feel lonely
The Grid Managed by HII
4.2/51 Reviews
Makati Central Business District
the room is clean well maintained ,its very near at the metro,very good ambiance,they have gym and outdoor pool
HOME ME HOTEL
3.9/541 Reviews
Makati Central Business District
The service is excellent, staff are helpful. Having a mall nearby, variety of shop that can be able to fulfill your needs and wants. Having 24 hours convenient store, 4 mins walk to reach it. The television function is amazing, with the excellent WIFI, you can steam whatever you want.
RedDoorz Plus at la Belle Residences Makati City
3.8/510 Reviews
Makati Central Business District
The hotel is small, only a few rooms. The room corresponds to the description. Good air conditioning, shower, refrigerator, TV, electric kettle. Quite clean.
Red Planet Makati Amorsolo
4.1/5275 Reviews
The area is walking distance to numerous fastfood and restaurants. We just walked around to eat out and to go to our meetings. The location is truly excellent. We had an evening flight so we checked out and left our bags at their baggage storage while we did some last minute shopping. However, we were advised to pick up our luggage by 2pm.

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