Guest User
October 9, 2021
We always book a 3* hotel and so far we have been very satisfied, the shock was great when we arrived at Eden rock hotel. There was almost no light in the entrance hall (nor in the rest of the hotel). The bar and shop were not open, so we went to the supermarket for drinks. The room was very old and worn, the beds rock hard, bathroom dirty and worn and only lukewarm water. The restaurant is dead, 1 dish, take it or leave it, breakfast the same every day and only at 8.30 am instead of 7.30 am as stated. 80% of the lamps in the restaurant were broken. The pool: too dirty to go in, side full of algae, stairs dirty and children's pool green water. It was promised after a complaint from us to clean it, but has not happened, worn umbrellas and sunbeds in the garden. Room cleaning didn't happen, only if you went to ask, they use the pandemic as an excuse not to clean. We were there for 12 days, it was cleaned well once and the rest of the bin emptied and clean towels, sheets changed once. If you arrived in the evening in the dark, there was no lighting at all outside, very dangerous with the stairs. In short, the hotel is a disaster, not even worth 1*. Ready for the sledgehammer.
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