ibis Melaka

ibis Melaka Reviews

ibis Melaka

249, Jalan Bendahara, Melaka, 75100, MalaysiaView Hotel Details
ibis Melaka
ibis Melakaibis Melakaibis Melaka
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1 night

ibis Melaka Guest Reviews

4.3/5
Very Good
1352 review
Verified reviews
Location4.5
Amenities4.2
Service4.1
Cleanliness4.3
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All reviews(1352)
Positive reviews(1306)
Reviews with photos/video(435)
Convenient location(174)
Great swimming pool(132)
Convenient parking(119)
Delicious breakfast(103)
Close to scenic area(64)
Perfect for kids(49)
Clean pool(11)
Children's pool available(8)
Negative reviews(46)
Padmalogashini
Suite
Stayed in Nov 2024
Family
4 review
5.0/5
Outstanding
Posted on Dec 26, 2024
I love staying at iBIS hotel due to its central location! It is only took less than 10mins walk to jonker street walk! It is packed in central of Indian street with lots variety of cuisine to choose from! You would come out from the hotel and stroll around and enjoy the scenery, food and drinks! It is indeed pure heaven and relaxing vacation!
Guest User
Standard Twin Room
Stayed in Nov 2024
Business travelers
114 review
2.0/5
Posted on Dec 19, 2024
Morning breakfast are very bad when food finish nobody refill and also no Egg counter What type of breakfast is this
Wei Shi
Standard Queen Room
Stayed in Oct 2024
Couples
3 review
4.0/5
Very Good
Posted on Nov 29, 2024
Good value for your money and the hotel was in good location walking distance to many attractions.
Response from Property: Dear Wei Shi,Thank you for staying with us at ibis Melaka and for sharing your positive feedback! We are delighted to hear that you found our hotel’s location strategic and convenient for your needs. It is always wonderful to know that our location added value to your stay. We hope to have the pleasure of welcoming you back in the future for another enjoyable visit.Thank you.Warm regards,ibis Melaka
Anonymous User
Standard Twin Room
Stayed in Oct 2024
Travel with friends
29 review
2.5/5
Posted on Nov 11, 2024
Overall, very easy access to tour spots in Melaka like Melaka Church, but, the breakfast was too poor and too dirty. staff seemed not to get motivated or encourged because they acted very slowly. Without location, it is not that worthy to stay there. Staff at night shift, they needs to learn how to listen to guest request first rather than giving instructions to guest.
Response from Property: Dear Anonymous User,Thank you for sharing your feedback. We are pleased to hear that you found the location of our hotel convenient for visiting popular spots in Melaka, like the Melaka Church. However, we deeply regret that your experience with the breakfast and the service did not meet your expectations.We sincerely apologize for the cleanliness issues and the lack of variety at breakfast. We will address these concerns with our team to ensure that the quality and cleanliness of our breakfast offerings are improved.Additionally, we appreciate your comments about the staff's behavior. We take guest feedback seriously, and we will work with our team to improve their responsiveness and attentiveness to guest requests, particularly during the night shift.Your feedback helps us grow and enhance the guest experience, and we hope to have the opportunity to provide you with a much better stay in the future.Yours sincerely,ibis Melaka
Anonymous User
Standard Twin Room
Stayed in Nov 2024
Couples
5 review
4.2/5
Very Good
Posted on Dec 24, 2024
Enjoyed the stay, enjoyed the food, we had a great time on holiday
Zohra
Standard Twin Room
Stayed in Oct 2024
Couples
3 review
4.7/5
Amazing
Posted on Nov 5, 2024
Very good location. Walk distance to Jonker Street, the river, and some other attractions. Staff was friendly. They let us stay longer in the pool even though it closes at 7. The room was clean. Except for the moldy showerhead and the moldy window.
Response from Property: Dear Zohra, Thank you for taking the time to share such a wonderful review! It brings us immense joy to know that your experience at ibis Melaka was enjoyable and met your expectations.We are especially delighted to hear your kind words about your experience and providing exceptional experiences for our guests is always our top priority. It is feedback like yours that motivates us to keep delivering our best. However, your feedback on the mouldy shower head and window is duly noted. We sincerely apologise for the shortfall in our services. We look forward to welcoming you back in the future for another memorable stay!Warm regards,ibis Melaka
Izy_S
Standard Twin Room
Stayed in Sep 2024
Business travelers
21 review
5.0/5
Outstanding
Posted on Oct 19, 2024
Regular at ibis Melaka. Fast and friendly check-in, lovely bed and super clean. Location near jonker street
Kek Wee
Standard Twin Room
Stayed in Oct 2024
Business travelers
20 review
5.0/5
Outstanding
Posted on Nov 19, 2024
Very convenient place to stay , nearby have many good restaurants
Response from Property: Dear Kek Wee, Thank you for taking the time to share such a wonderful review! It brings us immense joy to know that your experience at ibis Melaka was enjoyable and met your expectations.We are especially delighted to hear your kind words about your experience and providing exceptional experiences for our guests is always our top priority. It is feedback like yours that motivates us to keep delivering our best.We look forward to welcoming you back in the future for another memorable stay!Warm regards,ibis Melaka
Feefa M
Standard Twin Room
Stayed in Aug 2024
Family
18 review
4.5/5
Great
Posted on Sep 19, 2024
We booked for one night as we had dinner that night in Malacca and the location was only 2 minutes away from centre. The room is small but clean and comfortable. We love the toilet water pump as the water very good flow and the aircond all was well functioning. Breakfast and pool okay. Gym small but still okay. Opposite got Guardian and 7 eleven. Located at the centre of Indian Street.
Response from Property: Dear Feefa M,Many thanks for your rating on your recent patron to ibis Melaka. We are glad you enjoyed your stay with us and that we were able to provide you with a great experience. We hope to have the pleasure of welcoming you back in the near future. Thank you. Warm regards, ibis Melaka
Aliman
Standard Twin Room
Stayed in Jul 2024
Solo travelers
8 review
4.0/5
Very Good
Posted on Aug 31, 2024
Excellent location and car parking is free. Generally the room is in good condition. Did not have a good night sleep because the pillow is not comfortable. Checking in and checking out are pleasant, smooth and easy.
Response from Property: Dear Aliman,Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our location convenient and enjoyed the smooth check-in and check-out process. However, we are sorry to learn that the pillow did not meet your comfort expectations. Your comfort is important to us, and we appreciate your input. Once again, thank you for staying with us at ibis Melaka. We hope to have the opportunity of welcoming you back in the future. Warm regards,ibis Melaka
freezuk85
Standard Queen Room
Stayed in Jul 2024
Couples
11 review
4.2/5
Very Good
Posted on Aug 11, 2024
A good hotel for stay nearer to the tourist spots. Room is average with basic amenities provided. My room was not occupied with the laundry bag. It just a small cheap plastic basket. I guess for multi use. For breakfast, please come early as this is tourist hotel and you will see guests as early as 7.05am having their breakfast. Otherwise no seats for you.!Overall nothing WOW for me and it just an average experience. I saw the table cleaner clean the table using spray cleaning without taking out the spoon and fork on the table. Be mindful to wipe your cutleries before use.
Response from Property: Dear Valued Guest,We very much appreciate your comments regarding your stay at the Ibis Melaka. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ibis Melaka
Htat Moh Moh Paing
Standard Twin Room
Stayed in Jun 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on Jul 29, 2024
Hotel location is extremely convenient, it’s very near to all main tourist attractions like Jonker walk, Red square and riverside. The room is spacious and clean. And the staffs are also friendly and helpful. Happy stay at Ibis!!!
Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Ibis Melaka
Guest User
Standard Twin Room
Stayed in Nov 2024
Family
1 review
4.7/5
Amazing
Posted on Dec 25, 2024
I like their parking lots with ample spaces. Moreover, if you are willing to walk, it is near Jonker Street. Walkable distance.
EugeneC
Standard Twin Room
Stayed in Nov 2024
Family
13 review
4.7/5
Amazing
Posted on Dec 24, 2024
Prompt check-in & check-out. Convenient location within walking distance to main sights and F&B establishments. Third time staying at Ibis Melaka!
Law Ming
Standard Twin Room
Stayed in Nov 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Dec 18, 2024
So far the best hotel i stat in melaka.. just that if thr hotel could provide free breakfast will be the best