Guest User
October 26, 2024
1. Since the day before yesterday, there has been a problem with the use of the card in the room. You need to go to the lobby to swipe it many times before you can use it. It's very troublesome to go up and down, but you didn't notice.
2. Yesterday's room card continued to have this problem, from the 3rd floor to the 15th floor to cycle three times to swipe the card.Very poor experience.
3. There wasn't any cleaning of the room today, but I'm sure someone entered the room. And I didn't do anything.
4. When we returned to the hotel at 18:00 this afternoon, the key card continued not to work. The two of us cycled four times from the 3rd floor to the 15th floor, and the key card still did not work until the engineer came to change the battery. During this time, we had just returned from a dive and needed to use the room with our luggage, fatigue and wet clothes, but it took 45 minutes to get into the room. Our experience was very poor.