Guest User
November 12, 2023
Very good modern hotel, done out very tastefully and with lovely staff. It has a good location in the town center, close to the iconic church shrine, and places to eat and small shops. The free parking is another plus, as is the diligent and professional security. Filipino breakfast also very nice. The WiFi is fast and TV choices OK. Just one thing is letting it down - if you are looking for a nice hot shower late at night or early in the morning, forget it. There does not seem to be any hot water at those times, and it’s lukewarm at best for the remainder. We asked about that, but received non-commital reply that everything was running ok and the maintenance staff was on day off on a Sunday. If we wanted they would give us a bucket of hot water to wash with. Sorry, but guests paying for a hotel like this, which isn’t a budget outfit, expect hot water. Maybe it’s trying to save money I don’t know (some sort of system can be heard running around 5 in the morning and warm water is on tap around an hour or two later). But either way, would only return again if that issue is fixed. So, great place with a bit of an issue with its hot water. Its excellent staff ensure a high score, despite its shortcomings which are definitely a management / ownership issue.