Go Hotels Otis - Manila Reviews

Response from Property: Dear Valued Guest, Mabuhay!Thank you so much for your wonderful review! We're thrilled to hear that you had a great stay with us and found our location convenient to the attractions you visited. We're also pleased that our staff was able to accommodate your needs. Your satisfaction is our top priority, and we can’t wait to welcome you back soon!Happy to Care Always, Go Hotels Otis Team

Response from Property: Hi Maria Judy, Mabuhay!Thank you for your positive review! We're so glad to hear that you enjoyed our convenient location and found the property clean and well-maintained. It's wonderful to know that our staff made a positive impact with their accommodating service. We truly appreciate your feedback and hope to have the pleasure of welcoming you back soon!Happy to Care Always,Go Hotels Otis Team

Response from Property: Hi Judith Castor Almedijar, Mabuhay!Thank you so much for your wonderful feedback! We’re thrilled to hear that you felt at home during your stay with us. It’s our goal to create a comfortable and welcoming environment for all our guests, and we truly appreciate your recommendation to your friends.We look forward to welcoming you back soon!Happy to Care Always,Go Hotels Otis Team

Response from Property: Dear Valued Guest, Mabuhay!Thank you for your feedback! We're glad to hear you enjoyed your room, but we apologize for the issues you experienced with the key card and the TV. Your comments are valuable, and we’ll work on improving these aspects for a better experience in the future.We hope to welcome you back soon!Happy To Care Always,Go Hotels Otis-Manila

Response from Property: Dear Valued Guest, Mabuhay!Thank you for your positive review! We're thrilled to hear that you enjoyed our cozy lobby, spacious and clean room, and convenient location near the mall. It’s wonderful to know you had a nice stay overall. We look forward to welcoming you back soon!Happy To Care Always,Go Hotels Otis-Manila

Response from Property: Dear Valued Guest, Mabuhay!Thank you for your feedback! We’re glad to hear that you had a good overall experience with us. We look forward to welcoming you back on your next visit!Happy to Care Always,Go Hotels Otis Team

Response from Property: Hi Jean-Robert, Mabuhay!Thank you for sharing your positive experience at Go Hotels Otis! We're thrilled to hear that you were delighted with your stay. It’s great to know that you enjoyed the amenities in the room, especially the tea and coffee facilities, as well as the separate shower and toilet. We're also glad that you appreciated the hot and cold water station and the seating areas in the corridor. We strive to make our guests' stays comfortable and convenient, and we’re happy that the hotel's location was ideal for you. We’d love to welcome you back on your next visit!Happy to Care Always,Go Hotels Otis Team

Response from Property: Hi FGer, Mabuhay!Thank you for your wonderful review! We’re so happy to hear that you enjoyed your stay with us and found our staff friendly and the hotel clean. While it may have been a bit farther from Ermita than you're used to, we’re glad that you found the location comfortable and convenient. We’d love to welcome you back again in the future!Happy to Care Always,Go Hotels Otis Team

Response from Property: Dear Valued Guest, We are delighted to hear that you enjoyed your stay with us so much. It is very satisfying for us to hear such positive feedback from you. Our team can't wait to welcome you on your next stay!

Response from Property: Hi Tore F, Mabuhay!Thank you for sharing your feedback. We’re sorry to hear about the issues with the air conditioning in room 5007, and we completely understand how uncomfortable that must have been. We’ve raised this concern with our maintenance team and will look into it to prevent future issues.We’re glad to hear that you appreciated the cleanliness of the room and the pillow options. Your suggestion for a fridge in the room is also very helpful, and we’ll definitely consider it as we work to improve our guest experience.We hope to welcome you back soon for a more comfortable stay. Thank you again for your patience and valuable input!Happy To Care Always, Go Hotels Otis-Manila

Response from Property: Dear Valued Guest, Mabuhay!Thank you for taking the time to share your concerns. We sincerely apologize for the cleanliness issues you encountered, including the floors and restroom mold. Your feedback regarding the table and the lack of toiletries is noted, and we will address these matters with our team.We're also sorry to hear that breakfast did not meet your expectations. We appreciate your comments, as they help us identify areas for improvement.We hope to have the opportunity to provide you with a better experience in the future.Happy To Care Always,Go Hotels Otis-Manila

Response from Property: Hi J Christopher, Mabuhay!Thank you so much for your wonderful review! We're thrilled to hear that you found our hotel a comfortable place to stay. Your kind words about our accommodations mean a lot to us. It's great to know you found your room clean and comfortable, even if it was on the smaller side.We appreciate your feedback and hope to welcome you back for another stay!Happy To Care Always,Go Hotels Otis-Manila

Response from Property: Hi Julvonne! Mabuhay! Thank you for your positive review! We're delighted to hear that you enjoyed the clean and spacious room design, as well as the polite service from our staff. We're also glad you found our pricing to be affordable. Your feedback is greatly appreciated, and we look forward to welcoming you back for another great stay!Regards,Go Hotels Otis-Manila Team

Response from Property: Mabuhay! Hi, Mr. Barek! Thank you so much for leaving a review. We are grateful that you loved our location and the team will be overjoyed to know that we've managed to make your stay as of quality and enjoyable as possible. :D We hope to see you again in your future travels here in Manila. :)