Hotel Ava Malate

Hotel Ava Malate Reviews

Hotel Ava Malate

2184 Carolina st, corner Quirino Ave, Malate, City of Manila, Metro Manila, 1004, PhilippinesView Hotel Details
Hotel Ava Malate
Hotel Ava MalateHotel Ava MalateHotel Ava Malate
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1 night

Hotel Ava Malate Guest Reviews

3.8/5
Good
48 review
Verified reviews
Location4.3
Amenities3.8
Service3.7
Cleanliness3.5
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All reviews(48)
Positive reviews(43)
Reviews with photos/video(7)
Awesome stay(6)
Friendly owner(4)
Negative reviews(5)
Dianne velasquez
Deluxe Room
Stayed in Oct 2024
Couples
1 review
5.0/5
Outstanding
Posted on Nov 9, 2024
i really like stay here service is good
Xin Yu
Standard Room (No Parking)
Stayed in Nov 2024
Couples
6 review
3.5/5
Posted on Nov 13, 2024
Room was decent, service and facilities were good. Room could have been cleaner. Suite room with the tub is overall better room.
Guest User
Standard Room (No Parking)
Stayed in Oct 2024
Couples
1 review
3.7/5
Posted on Nov 3, 2024
When I arrived at the reception in Hotel Ava, I thought I need to show my booking confirmation. But the receptionist asked for my ID. I have a lot of baggage so it will be hard for me to find my ID. So I asked if I can show the picture of my ID. I understand that they don't allowed me. But the thing that I don't like is one of the receptionist on Oct. 31, 2024 around 10pm.. Said "Walang booking booking dito". I get irritated because they are not professional. Those ******** receptionists treat me as a scammer even I'm not. Luckily I find my ID after the rude comment from that guy. They are not friendly and not smiling to their guests. Not accomodating and "mayabang". But the staff who are assigned to give a pitcher of water are kind. I really appreciate their service.
Guest User
Standard Room (No Parking)
Stayed in Jul 2024
Other
1 review
5.0/5
Outstanding
Posted on Jul 27, 2024
My Best Trusted Hotel in Manila:)
Response from Property: Dear Guest, Receiving a perfect rating from a valued guest like you is such a compliment. We are happy to serve you again. Thank you
Mary Grace S. Arcilla
Standard Room (No Parking)
Stayed in May 2024
Booked for others
7 review
2.7/5
Posted on May 16, 2024
it's a good room but a problem very long service person key in a room also your responsible do clean our room.
Guest User
Suite
Stayed in Aug 2024
Other
1 review
5.0/5
Outstanding
Posted on Aug 26, 2024
Third time booking with Hotel Ava. Food and service was nice.
ASVEN
Standard Room (No Parking)
Stayed in Feb 2024
Couples
6 review
3.5/5
Posted on Feb 10, 2024
didnt read or approved my request to change room due to aircon is too loud and noisy. and not so friendly.
Ronald
Standard Room (No Parking)
Stayed in Dec 2023
Couples
2 review
3.7/5
Posted on Dec 24, 2023
Receptionist are not friendly. You will feel na you are not welcome to the hotel
Shingskaile93
Deluxe Room
Stayed in Aug 2024
Family
7 review
5.0/5
Outstanding
Posted on Nov 13, 2024
Nice place and location wise.
marjorie villarosa
Suite
Stayed in Jul 2023
Couples
8 review
5.0/5
Outstanding
Posted on Jul 24, 2023
We really enjoy staying to this hotel, however the staff's are totally different from staff in Hotel Ava-Cuneta. To be honest, they are not too much welcoming and also they didn't give us any welcome drinks compared to Cuneta branch. Though the room is good but not too much clean. In addition, their Dinning light is not working, the staff tried to fix it but still didn't work.
Response from Property: Hi our dear guest, We would like to express our gratitude for choosing staying with us. Our apologies for the inconvenience that has caused your stay, we will be improving our services to meet your expectations and satisfaction. We do hope to serve you again soon. Have a good day,Management Team
Zhion
Executive Deluxe Room
Stayed in Jul 2023
Travel with friends
2 review
3.2/5
Posted on Jul 18, 2023
The shower doesnt have a heater. But the faucet has a heater. It seems the heater is broken. We need compensation for this
Response from Property: Hi our dear guest, We would like to express our gratitude for choosing staying with us. Our apologies for the inconvenience that has caused your stay, we will be improving our services to meet your expectations and satisfaction. We do hope to serve you again soon. Have a good day,Management Team
Guest User
Standard Room (No Parking)
Stayed in May 2024
Solo travelers
2 review
4.2/5
Very Good
Posted on Jul 19, 2024
All was good in this hotel.
Guest User
Standard Room (No Parking)
Stayed in Nov 2024
Solo travelers
2 review
4.0/5
Very Good
Posted on Nov 7, 2024
Nice room
van edsel
Executive Deluxe Room
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 29, 2024
Very accommodating
Mia Ramos
Suite
Stayed in Oct 2022
Couples
15 review
5.0/5
Outstanding
Posted on Oct 16, 2022
5-star Great service Will definitely go back to this place again Recommended for couples
Response from Property: Hi our dear guest,We would like to express our gratitude for choosing staying with us, and also for taking the time to share your valuable feedback. Rest assured that we have shared your good words to our team and this will keep them motivated in rendering service excellence at all times. We look forward to serving you again.Have a good day,Management Team