Green Residences Stays by PBYY Reviews

Response from Property: Dear Guest,Thank you for your wonderful review! 🌟 We’re delighted that you found the hotel’s ambiance relaxing and appreciated the assistance provided by our team. It’s also great to hear that you enjoyed the food venues within the building. 🥰Your kind words motivate us to continue delivering exceptional experiences. We hope to welcome you back soon for another memorable stay!

Response from Property: Thank you so much for your perfect rating and wonderful feedback! 🌟 We're thrilled to hear that you found our property simple yet comfortable and worth the price. Your kind words motivate us to continue providing excellent service and maintaining a welcoming environment for all our guests. We hope to have the pleasure of hosting you again soon! 😊

Response from Property: Dear Guest,Thank you for your wonderful feedback! We’re happy to hear that you were comfortable during your stay and enjoyed the convenience of cooking in our kitchen, as well as the beautiful night view.Your satisfaction is our priority, and we’re glad you had a pleasant experience. We hope to welcome you back for another enjoyable stay soon!Best regards,

Response from Property: Thank you for your fantastic review! We’re thrilled to hear that you found great value for money and enjoyed the stunning views from your balcony room. It’s wonderful to know that our team provided you with excellent service.We appreciate your feedback regarding the student residence aspect and the third-party booking process. We will take your suggestion into consideration to improve our communication and ensure a smoother experience for our guests.Thank you again for your insights, and we hope to welcome you back soon for another memorable stay!Best regards,

Response from Property: Dear Guest,Thank you for your feedback! 🌟 We’re thrilled to hear that you loved our location—it’s wonderful to know it made your stay enjoyable and left you wanting to return.We’ve also taken note of your ratings for amenities and service and will work on improving these areas to make your future stays even more comfortable.We look forward to welcoming you back soon. Safe travels! 🏡✨Would you like to highlight specific improvements we’re making to address their feedback?

Response from Property: "Thank you for your thoughtful feedback and kind words about our staff! We’re glad to hear you had a positive experience overall. We appreciate your suggestions regarding toiletry supplies and bathroom safety. Your comments will help us improve our service and amenities. We're also happy you enjoyed the breakfast. We look forward to welcoming you back in the future!"

Response from Property: "Thank you for the fantastic review! We’re thrilled to hear that you enjoyed our location and found everything to your liking. We look forward to hosting you again in the future!"

Response from Property: Dear Bhernz Arcardo,Thank you so much for your wonderful 5-star review! 🌟We’re delighted to hear that you appreciated the room upgrade and found our staff accommodating and commendable. Providing excellent service and making our guests feel valued are always our top priorities.Your kind words motivate us to continue delivering exceptional experiences. We look forward to welcoming you back for another perfect stay in the future! 😊Best regards,

Response from Property: Dear Guest,Thank you so much for your amazing 5-star review! 🌟 We’re thrilled to hear that you loved your stay and appreciated our friendly and accommodating staff. We can’t wait to welcome you and your kids back to Green Residences in the future!We look forward to hosting you again for your next visit to Manila.Best regards,

Response from Property: Dear Guest,Thank you for sharing your experience with us. We deeply regret the challenges you faced during your stay, particularly regarding staff response times, amenity availability, and the check-in process.We are currently reviewing our procedures to ensure smoother communication, especially when it comes to booking details and special requests like room preferences. Your feedback about the response times and document submission process has been noted, and we’ll work with our team to improve efficiency and clarity.We sincerely apologize for the inconvenience caused and appreciate your understanding. If there’s anything further we can do to make amends or address unresolved concerns, please don’t hesitate to contact us.

Response from Property: "Thank you for your feedback! We’re glad you enjoyed the view and the free breakfast during your stay. We appreciate your comments and will work on improving the amenities and cleanliness. We hope to have the opportunity to provide an even better experience on your next visit!"

Response from Property: "Thank you for the excellent review! We’re thrilled to hear you loved the location, view, and free breakfast. It’s wonderful to know you had a great experience and we look forward to welcoming you back for another stay. 😊"

Response from Property: Thank you for your feedback! We're glad to hear that our administration team was able to assist you in modifying your booking. Your satisfaction is important to us.We appreciate your suggestion regarding the toilet, and we will address this issue promptly.We look forward to welcoming you back for an even better experience!Best regards,

Response from Property: Thank you for your honest feedback. We sincerely apologize for the issues you experienced during your stay, particularly with the floor tiles and unpleasant odor. Please know that your concerns have been noted, and we will address them promptly to ensure a better experience for our future guests. We appreciate your patience and understanding.