Xihu Hotel

Xihu Hotel Reviews

Xihu Hotel

No. 66 Changsheng Middle Road, Shigu District, Hengyang, Hunan, 421001, ChinaView Hotel Details
Xihu Hotel
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Xihu Hotel Guest Reviews

4.2/5
658 review
Verified reviews
Location4.3
Amenities4.1
Service4.3
Cleanliness4.2
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All reviews(658)
Positive reviews(590)
Reviews with photos/video(121)
Delicious breakfast(66)
Easy to get around(45)
Convenient parking(42)
Large rooms(37)
Friendly front desk staff(33)
Located downtown(6)
Stayed multiple times(5)
Negative reviews(68)
Guest User
Business Twin Room
Stayed in Jan 2023
Family
21 review
5.0/5
Outstanding
Posted on Jan 28, 2023
The hotel is located in the downtown area of Hengyang. It is convenient to park and eat. The breakfast is good and quiet at night. Good value for money, worth recommending!
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Response from Property: Dear guests: Hello! Thank you for your full score review, your support and encouragement are the biggest driving force for us to move forward. West Lake Hotel strives continuously to create a warm and comfortable living environment for guests, and meets the requirements of different guests with the highest cost performance. West Lake Hotel looks forward to your coming again!
Feikai
Business Twin Room
Stayed in Jan 2023
Family
5 review
4.2/5
Very Good
Posted on Jan 27, 2023
After climbing Hengshan, stay in the urban area for one night before going home. I finally chose this hotel. The hotel room is on the 9th floor. It is quiet to sleep at night. The room is big enough and the hygiene is good. It is much better than staying in the Hengshan scenic area last night. Others The service is okay. The downside is that the Wifi signal is relatively poor, and basically you can't open the webpage. The hot water is not too hot, and it is barely enough when you turn it on to the hottest. It may be better if it can be heated up a little more.
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Response from Property: Dear customer: Hello! We have reported the problem of hot water not too hot to the engineering department. The wireless has also been rectified, and the current Wi-Fi signal strength has been tested to achieve effective coverage. I believe that if you come to the store again, you will not be troubled by these problems again, and look forward to your next visit!
Guest User
Business Twin Room
Stayed in Jan 2023
Family
3 review
5.0/5
Outstanding
Posted on Jan 27, 2023
I booked the hotel for 2 days in a row. Because I didn’t feel good on the first night, I changed to another room the next day. It felt good. There was a big bathtub. The 2 children had a great time. Breakfast will be included tomorrow, so I don’t know how the breakfast will be. ,Be evaluated
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your full score review, your support and encouragement are the biggest driving force for us to move forward. West Lake Hotel strives continuously to create a warm and comfortable living environment for guests, and meets the requirements of different guests with the highest cost performance. West Lake Hotel looks forward to your coming again!
Anonymous User
TWIN ROOM
Stayed in Oct 2021
Business travelers
1 review
1.7/5
Posted on Oct 18, 2021
The West Lake Hotel can't really be called a four-star upscale hotel. After I entered, I just wanted to sit on the bed, and I saw the rubbish between the two beds. I suddenly felt that there were countless bacteria climbing and flying on and around the bed. The TV remote control can't be pressed no matter how you press it, the wallpaper is dirty and old, and the bottom half of the shrinkable curtains in the bathroom are all mildew. On the second day of the buffet, guests at the next table ate a thumb-sized spider in the noodles. The cantaloupe I ate was bitter, and the dragon fruit was spoiled. I have placed so many orders on Ctrip, and this is the first time I wrote a bad review on Ctrip. The West Lake Hotel wants to continue to open, but it is not a little bit of rectification.
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Guest User
Business Twin Room
Stayed in Oct 2024
Couples
10 review
3.8/5
Good
Posted on Oct 6, 2024
設施:酒店設施還可以,房間住的也比較舒適的。 衞生:還是比較乾淨的。 環境:下樓周邊商店,走1公里可以到解放路商圈,吃飯方便。 服務:還可以。
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Guest User
Business Deluxe Single Room
Stayed in Oct 2024
Family
1 review
4.6/5
Great
Posted on Oct 3, 2024
房間衞生好,衞生間一次性用品齊全,會發放早餐券,早餐品類多 因為是2013年裝修的了,裝修比較舊,但設施功能都正常,沒有發現有老舊損壞的東西
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Xiaozhuheshui
Superior Twin Room
Stayed in Aug 2024
Family
97 review
2.7/5
Posted on Sep 8, 2024
綜合評價勉強及格的酒店,位置在老城區比較中心的地方,挺方便的。 早餐雖然看起來並不精緻,餐廳環境和秩序也稍顯臟亂,但不難吃,餐的品類相對這個實惠的價格而言,也還算豐富。 房間很大,有點潮濕,部分地方看起來有點臟,勉強在接受範圍之內,性價比倒是可以的。 但酒店餐廳和大門的一些宣傳標語教訓味兒,甚至訓斥味兒,實在太強,令外地人非常無語,什麼“食不盡則多蠅”之類讓人犯惡心的我就不計較了,畢竟有的學生食堂也這樣,這都能忍。 但大門口滾動字幕上,竟然還有“**未成年人****,法理不容”這種標語……我個人覺得這種事吧,好人、正常人一輩子都不可能幹,基本上想都不可能想,實在是用不着這麼激烈的提醒。 你們本可以説“呵護祖國的花朵,打擊針對未成年人的fz行為”,温和提醒大家文明守法……而不是用激烈的文字措辭掛在正門顯眼處,對着守法公民“大喊大叫”“懟臉開大”,並不是所有人都那麼喜歡聽貴領導們的“教育”,要注重方式方法呀!我的一點小建議,愛聽不聽吧。
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Guest User
Business Twin Room
Stayed in Oct 2024
Solo travelers
62 review
5.0/5
Outstanding
Posted on Oct 13, 2024
在市中心,周圍交通便利,酒店設施齊全,乾淨衞生,早歺很豐盛可口,服務也很到位,國慶假期這個房價太實惠了
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Xxxxchengchengchengcheng69
Business Twin Room
Stayed in Sep 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Sep 10, 2024
不錯,交通方便。不錯,二樓的酒店早餐很nice。睡的很不錯,挺安靜,酒店床很舒服,如果下次還來,一定還會選擇這家
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Guest User
Business Twin Room
Stayed in Jul 2024
Family
3 review
1.0/5
Posted on Jul 31, 2024
空調壞的,6點、9點、12點都打過電話去前台,都説在維修,問什麼時候修好直接掛電話,最後衹拿個風扇來,我住酒店是空調都不配吹嗎?什麼人都可以進來,還有雞的卡片塞給我
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Guest User
Business Twin Room
Stayed in Oct 2024
Family
4 review
5.0/5
Outstanding
Posted on Oct 5, 2024
非常不錯的酒店,位置業不錯,離各個地方比較近
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Zhantaipiao12345
Business Twin Room
Stayed in Jun 2024
Business travelers
31 review
4.7/5
Amazing
Posted on Jun 30, 2024
酒店位置不錯,掛牌4星⭐⭐⭐⭐酒店,店內環境很好,早餐品種豐富,服務態度非常好,酒店有地下停車場對自駕非常好,地下停車場電梯直達各樓層非常方便。
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6/7
Guest User
Family-friendly Family Room
Stayed in Sep 2024
Family
15 review
2.7/5
Posted on Sep 2, 2024
床上用品都是煙味,淋浴設備也差,不是很滿意,不推薦!
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Guest User
Business Twin Room
Stayed in Jul 2024
Couples
7 review
5.0/5
Outstanding
Posted on Jul 18, 2024
設施:性價比很高 四星級 衞生:還不錯的 環境:總體可以 服務:比較周到
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Guest User
Business Single Room
Stayed in Oct 2024
Couples
2 review
3.0/5
Posted on Oct 4, 2024
整體性價比可以,但服務真的有待提高!從來沒住過一家酒店打電話晚上洗過澡打電話給客房服務,問房間是不是漏放了礦泉水,電話那頭反問我是不是我入住得早喝掉了,我還再次確認了她説的放礦泉水的位置,確實沒有,然後我仔細説明自己是晚上10點多才到店,剛洗過澡口渴發現房間沒有水,麻煩她再送一瓶過來房間,敲門放門口就行,最後12點多睡的,睡前開了兩次門沒看到,早上起床開門也沒看到,衹看到地上一張小卡片😓事實經過如此,沒什麼別的想説的了
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