Manila Malate 5-star Hotels

New Coast Hotel Manila is really an amazing hotel. The rooms are clean, spacious, and really comfortable and nice. The international buffet is in abundance and a fusion of Japanese, Korean, Filipino and Western. The staff are very hospitable and cordial. I’d like to give high commendation to Kath who attended to us. She exemplifies excellent customer service. Hope when we come back the pool is already available for use. I highly recommend this hotel

The staff is amazing. Very helpful, friendly and accommodating. They could tell I was from out of the country and made many recommendations for me to see their lovely city. The room was clean and housekeeping would come around later in the afternoon when I would be out. The restaurant buffet was wonderful, a wide selection of Asian foods. My departure flight was late in the day so they let me stay longer in the room with a later check out. Would highly recommend this hotel.

This hotel is adequate, but slightly overpriced vs. competition. While they have updated the lobby in recent years, from what I can tell there has been little effort to update guest rooms, which are dated vs. other 5 star properties like the Westin. The one differentiating factor this hotel previously had was a great breakfast buffet served in the Pacific Lounge on the 21st floor with floor to ceiling windows that gave a sweeping view of the skyline and the bay. It was carpeted with cushioned club chairs and those soft surfaces absorbed noise and the overall experience was a great way to start your day compared to the crowded and loud breakfast buffets at other 5 star hotels. Well someone decided to spend a lot of money to destroy that experience. They have opened a new restaurant on the first floor that is loud, crowded and gives you a view of 7-11 across the street instead of the bay. I spoke to the GM about this, so he already knows my opinion, but what continues to strike me is his point that the Pacific Lounge is “a premium space” - yes Sir, that’s true and previously it was one that virtually all your guests got to enjoy which is exactly why it was THE difference maker for this hotel. I came back thru Manila for a night on May 15 and was going to try the Sheraton one more time, but it was fully booked. Instead I stayed at the Westin for less money. There was no comparison- the Westin’s rooms have a much higher end finish, their food was better, and the service there was far superior like being provided a welcome drink and the Manager sending fruit to my room with a welcome note. The Sheraton Manila Bay is no longer on par with Manila’s best hotels

This is one of the best hotel that I’ve ever stayed in Philippines as I would like to give this hotel a 5 stars and above rating about restaurants it’s served the best western food and the most amazing it’s the staff at reception desk did a fantastic extended 2 hours check out time which is great for as our fight time is after 7.25 pm for food at breakfast restaurant was very well worth

This hotel is under management of a grander Manila Hotel. Rooms are large and modern, the servgice ipeccable, and breakfast is great. It also has a very good Chinese retsuaryrant. Curiously, it does not have the bar. I stayed two months until it closed due to covid. It is only about ten minutes walk form large SM shopping centre . Highly recommended

We went hotel hopping during our Binondo staycation trip and Ramada is our last stop. First, the guard and bell boy was all so assistive upon arrival from parking to bringing our luggages. They were always smiling. Check-in the supervisor guy morning of October 27 was so nice he checked us in immediately even though its only 10:30AM, because my 4 y/o daughter fell asleep and he want us to rest. Its in the heart of Binondo! Everything is walkable. We definitely recommend this hotel.

The hotel service is superb. No problem there. Swimming pool is a joke. It's not even inside the hotel. It's next to the stage and appears to have been the old place where they held their sea lions. Ginawang pool lng. The rooms are average. Biggest problem is that it hasn't decided if it's a room for kids and family or a honeymoon suite. The shower even when the door is closed leaks a lot of water so the entire bathroom is wet. The most disappointing is the actual Ocean Park. Limited animals and attractions. The show itself is limited to birds and 2 sea lions who do a few tricks for snacks. OK naman un show but the mere fact that they let their audience burn in the hot summer sun for 30min and the show is merely that is severely disappointing. They can't even pay for a good tent cover.

Staff offered good service but the breakfast was bad. I'll order a room without breakfast next time. Their swimming pool is special, very deep to around 3 meters.

An unmined gem. Elegant old-world interiors with checkerboard floors in the lobbies and hallways, intricate wrought-iron railings, and beautiful Spanish tiles and brocade wallpaper in the suites. Some common areas, like the central courtyard, need a little TLC but are quietly lovely with trailing flowers and birds chirping above. The pool is a good size, not overly large, but with a great bay view. Parking is adequate for guests though might be a struggle if there is an event in the 1000-person ballroom. We had a gorgeous, comfortable corner suite with windows overlooking the bay on one side and the park on the other side. The giant king bed was luxurious and a delight to sleep on, and the huge bathtub was a treat for the kids. The hotel cafe has a delicious breakfast buffet featuring different regional dishes, and there is also a rooftop restaurant and bar with a perfect panorama for cocktails paired with the famous Manila Bay sunset. There are some quirky policies though, like the need to pay on the spot for ala carte orders rather than charging them to your room. Also because this is an old building, there is kind of a split floor plan where the hotel has two wings. Each wing has its own suites but only one has direct access to the poolside and spa, so if you're in the other one, you need to pass thru the lobby and transfer elevators to get there. It wasn't a dealbreaker for us, but is something to consider when you book. The best part though was the service. Every person was warm and gracious, and a real pleasure to deal with. Rushdee at the front desk and Prince at the roofdeck took exceptional care of our family during our stay. It is also walking distance to family attractions like the Manila Ocean Park, Museo Pambata, and of course Rizal Park. All in all a memorable and wonderful place to stay in the city of Manila.

Located in a small street in Malate, my experience here was quite pleasant. Their rooms have an old fashioned feel to them and I felt that I was in a small hotel in India, 30 years ago! But the air conditioning was good and everything worked nicely. The rooms are not sound proof. So if you have a family with a crying baby in the next room, as I did, it could be a bit of a problem. The staff were very sweet, particularly some of the gentlemen in the lobby and the lovely lady who checked me in at night. I feel bad that I forgot to note her name. Maybe Annette? Since my flight was late, I reached by around 11:00 at night. She was sweet enough to order me a Yummy Pizza from Shakey's nearby, using her app. (God bless her.)