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This hotel is under management of a grander Manila Hotel. Rooms are large and modern, the servgice ipeccable, and breakfast is great. It also has a very good Chinese retsuaryrant. Curiously, it does not have the bar. I stayed two months until it closed due to covid. It is only about ten minutes walk form large SM shopping centre . Highly recommended

New Coast Hotel Manila is really an amazing hotel. The rooms are clean, spacious, and really comfortable and nice. The international buffet is in abundance and a fusion of Japanese, Korean, Filipino and Western. The staff are very hospitable and cordial. I’d like to give high commendation to Kath who attended to us. She exemplifies excellent customer service. Hope when we come back the pool is already available for use. I highly recommend this hotel

During my recent 3-day, 2-night stay at Swiss-Belhotel Blulane in Manila, the overall experience left much to be desired. While the hotel had potential, the importance of providing quality service to guests seemed inconsistent. Firstly, there was a noticeable discrepancy in the service provided by the on-the-job trainees. While some displayed genuine warmth and eagerness to assist, others seemed hesitant, particularly when they perceived that a guest might not offer a tip. This attitude detracted from the overall guest experience and contradicted the essence of hospitality, which should prioritize genuine care and assistance regardless of gratuity. Additionally, the functionality of the elevators was a significant inconvenience. With only one elevator in operation, guests frequently experienced delays and overcrowding, resulting in frustration and inconvenience. This issue significantly impacted the efficiency of guest movement within the hotel and should be addressed promptly to enhance overall satisfaction. In conclusion, while this hotel in Manila has potential, there are notable areas for improvement, particularly in ensuring consistent and genuine guest service and addressing operational inefficiencies such as elevator functionality. By instilling in all staff members, including trainees, a genuine commitment to hospitality and service excellence, the hotel can elevate the overall guest experience and distinguish itself as a premier destination for travelers.

The receptionist who assisted me during check in was very friendly and accommodating. I appreciate the upgrade to my room that I didn't expect. All of the staff are nice. The breakfast buffet is also good. There's a minibar inside the room and the price for the items are reasonable. Really enjoyed my stay. I highly recommend this place.

We'll the stay was very good the staff are amazing and very helpful specially the guy who's cleaning our room for almost a week. All the staff didn't forget to greet us everywhere we see us. And most important the food was good they don't much have choice for foreign guest. but everything is good

We went hotel hopping during our Binondo staycation trip and Ramada is our last stop. First, the guard and bell boy was all so assistive upon arrival from parking to bringing our luggages. They were always smiling. Check-in the supervisor guy morning of October 27 was so nice he checked us in immediately even though its only 10:30AM, because my 4 y/o daughter fell asleep and he want us to rest. Its in the heart of Binondo! Everything is walkable. We definitely recommend this hotel.

It is indeed a lucky hotel. Lots of people on FB recommended this hotel and so we did stayed here. Accessible to USEM. Near to the foot bridge. They don't have free dental kit but it's okay. Staff from guards to front desk to maintenance are very friendly & helpful. Thank you.

The hotel service is superb. No problem there. Swimming pool is a joke. It's not even inside the hotel. It's next to the stage and appears to have been the old place where they held their sea lions. Ginawang pool lng. The rooms are average. Biggest problem is that it hasn't decided if it's a room for kids and family or a honeymoon suite. The shower even when the door is closed leaks a lot of water so the entire bathroom is wet. The most disappointing is the actual Ocean Park. Limited animals and attractions. The show itself is limited to birds and 2 sea lions who do a few tricks for snacks. OK naman un show but the mere fact that they let their audience burn in the hot summer sun for 30min and the show is merely that is severely disappointing. They can't even pay for a good tent cover.

Manila Hotel is a legendary hotel that has been in existent for more than hundred years. The ambiance, lobby, rooms and even, the staff’s uniform truly imbibe history and the Philippine culture. The rooms are spacious and overlooking the Manila Bay. Nice to see the sunset from the hotel room. Food is in abundance. Appreciate highly if they could have the single beds replaced with double beds. It’s quite small compared with other hotels. ❤️ Overall, it’s a great stay.

The environment is beautiful, the location is good, the transportation is convenient, the rooms are comfortable and hygienic, and the service staff are very enthusiastic and willing to provide all kinds of help. The facilities are very user-friendly, the network signal is good, and the scenery outside the window is beautiful. Good value for money, will stay again next time