Wyndham Manta Sail Plaza Hotel and Convention Center Reviews
Wyndham Manta Sail Plaza Hotel and Convention Center
Via A Barbasquillo KM. 1.7, Manta, Manabi, 130802, EcuadorView Hotel Details
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Wyndham Manta Sail Plaza Hotel and Convention Center Guest Reviews
3.8/5
Good
25 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.8
Amenities3.8
Service3.9
Cleanliness3.8
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All reviews(25)
Positive reviews(17)
Reviews with photos/video(2)
Negative reviews(8)
Guest User
Deluxe 2 Queen Room
Stayed in Feb 2023
Business travelers
1 review
2.0/5
Posted on Feb 21, 2023
super noise. the worst hotel i have ever been to.
Aizilinzexu
Deluxe Single Room
Stayed in Aug 2023
Business travelers
24 review
3.0/5
Posted on Oct 10, 2023
Similar to a fast hotel, service is no problem, breakfast is average
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Guest User
Deluxe 2 Queen Room
Stayed in Feb 2023
Business travelers
2 review
3.0/5
Posted on Feb 21, 2023
1. The pictures and texts do not match seriously. The deluxe twin room is booked, and the picture is advertised as having a sea view. But the room given was on the 2nd floor, and the front desk said that there were no rooms on high floors. The room doesn't even have a window, only a light-transmitting glass window. The whole layout is similar to a university dormitory. I'm really sorry for the price.
2. There is no private beach, which does not match the hotel's publicity. The nearest beach takes about 15 minutes by taxi.
3. The publicity says that the airport pick-up is free, but the pick-up service was reserved a week in advance, and the pick-up service is said to be full. I can only take a taxi by myself.
4. The environment is average. The layout of the rooms is like a university dormitory. It is very dense. There are no windows for ventilation in the basic rooms, and there is no ventilation fan. There are very few buffet items.
5. Ctrip's customer service is very good, and they have been helping to coordinate the pick-up. The hotel front desk and restaurant waiters are also good.
Very Nice and clean hotel. Excellent place to stay. The restaurants have high quality food and the staff are lovely. Recommendable to stay!!! The rooms are spacious and clean and it is a very warm city so the air condition works there. They think it is important to think about the water use and it is very economic. Comfortable and good atmosphere.
Guest User
Stayed in Jan 2023
Business travelers
3.0/5
Posted on Jan 31, 2023
I had to carry my bags in from taxi. Four people at counter to check me in. First two rooms were not good so I agreed on the third room, hotel appears empty, but the put you in the rooms on the road not the water view rooms. Late check out is very expensive, $20 an hour. Seems very overpriced for Ecuador.
Guest User
Stayed in Jan 2023
Business travelers
1.0/5
Posted on Jan 31, 2023
Check in was slow and tedious Pool has no sun at 2 pm and there was a kids party ! For us, the guests of the hotel, there was no consideration! No food, no chairs , no special place ! Horrible experience Rooms: I booked a room with sea view and was given a room with partially sea view!!!! Amenities were awful ! Hotel’s employees weren’t attentive as a hotel employee should be in a business we’re this is a “have to”. Very very disappointed . Very expensive for this! I will never recommend this hotel or ever come back! Awful
Guest User
Stayed in Jan 2023
Travel with friends
1.0/5
Posted on Jan 31, 2023
We stayed in one of the lofts which are supposed to be the best that this hotel has to offer and out experience was extremely disappointing. Several items didn’t work: 1) No blackout curtains on the top floor even though it faces a paddle court with bright lights until late at night. 2) no hot water in the downstairs bathroom, eventually the solution was to run the shower upstairs so that warm water would flow downstairs 3) the shower door in the top bathroom didn’t close 4) the room didn’t get clean unless we called several times to get it done 5) the stairs carpet was torn 6) there were only two sun umbrellas at the swimming pool and one was broken 7) one of the floorboards in the loft was unsecured and made a ton of noise when stepped over it 8) burned lightbulb We provided feedback to the front desk and also asked to change rooms but nothing was done. Terrible customer service and communication. We are six guests that will never stay there again. I have stayed at several Wyndhams before and this one is definitely managed below expectations.
Response from Property: Dear guest, Thank you choosing WYNDHAM MANTA SAIL PLAZA, for your visit to our city. We’d like to apologize for the issues you experienced during your stay. We always give the best of us in order to offer a memorable experience to our guests. We’ll work harder so we can meet your expectations next time. We are looking forward to see you again in the near future. Kind regards, CESAR R.
carlos l
Stayed in Jun 2024
Family
5.0/5
Outstanding
Posted on Jun 23, 2024
Excelente desayuno, una hermosa vista, su ubicación está muy cerca de grandes restaurantes, como plaza La Cuadra, o el restaurante Martinica, se comunica directamente con la vía Spondylus, la cuál nos lleva a las playas de San Mateo a 10 minutos y a 20 la Playa Sta. Marianita
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Guest User
Stayed in Oct 2024
Business travelers
5.0/5
Outstanding
Posted on Oct 1, 2024
Un hotel con muy buena ubicación, su personal dispuesto siempre a ayudar, habitaciones accesibles comida deliciosa una linda piscina, le falta accesibilidad a la piscina, es cuestión de decisión política poner una silla hidráulica para discapacitados con eso sería el hotel perfecto
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Guest User
Stayed in Aug 2024
Family
5.0/5
Outstanding
Posted on Aug 23, 2024
Muy agradable la estancia en el hotel, estuve de vacaciones con mi familia y desde el registro de entrada hasta la salida fue muy agradable en atención y facilidades del hotel. Muchas gracias y sigan adelante.
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Guest User
Stayed in Jul 2024
Other
2.0/5
Posted on Jul 29, 2024
Piscina sumamente fría. Para un hotel con este costo se espera q este temperada. Desayuno malo las chicas q atienden uno ni terminaba de comer y sacaban el plato sin preguntar .por ejemplo en el oro verde hay ceviche uno mismo se sirve lo q quiere. Acá hay unas tasitas sumamente pequeñas con un solo camarón. Comida se nota q es hecha a la rápida. El oro verde tiene precio similar y el 4 veces mejor tanto en piscina como en desayuno. Mala atención al cliente. El cuarto tenia mal olor.
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Verónica A
Stayed in Apr 2024
Business travelers
3.0/5
Posted on Apr 21, 2024
Las habitaciones son lindas y mantienen un buen ambiente y limpieza. Sin embargo, en recepción falta de hospitalidad y entusiasmo, las recepcionistas pudieron tener un mejor trato a lo que llegamos, parecía que no les gustara trabajar ahí! Mantienen buenas instalaciones y una excelente vista al mar! Un lugar céntrico para comida y turismo en Manta.
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Guest User
Stayed in Feb 2024
Family
5.0/5
Outstanding
Posted on Feb 19, 2024
Tienen habitaciones bastante comodos y una excelente atención, la área de la piscina excelente, también el gimnasio y la area de recreación, el precio me parece que va acorde al servicio que ofrecen, la comida muy buena aunque deberían expandir un poco más el menú