Guest User
May 28, 2023
There is lots of accommodation in Marloth Park and the facilities looked great on the internet which led us to book for 3 nights. However, we were a little taken aback as the unit caters for 4 adults, but the bathroom is really ensuite to the main bedroom. As we were travelling with friends this was quite awkward and eventually we worked out how we would share the facilities. That too was a problem as the bathroom was not particularly inviting - it needed a jolly good clean! The grouting has mould which has taken over. In fact the entire unit requires a thorough clean. We moved the couch to enable us to watch some TV and clearly this couch had not been moved for sometime given what was found under it. So it is unlikely we would return as it was expensive for what was offered. There were no other guests around and we did not see the Manager until late on the third day. We were concerned because we still owed an amount, but no one could assist us with the payment as only the Manager accepts the payments. The general appearance of the guest house is not great. For example, there are two storerooms off the large garage and yet items have just been dumped and left leaning against walls, on the floor and it could so easily be neat and tidy. An old window frame, pieces of wood, some empty plastic bottles are stacked around the garage. The poor washing machine - someone (we presume a staff member) was doing a load of washing when we checked in. There were soap suds pouring out of the door, out of the bottom of the washing machine, out of the back - obviously they had used a hand wash powder and not the correct powder for an automatic machine. This looks like a lovely new AEG washing machine and someone used an old discarded ladies sandal to level the machine. The other comment is that neither the linen on the beds nor the towels felt clean and fresh. There was no where to hang used towels, either in the bedroom or in the bathroom. There was a wire rack over the short glass panel, but we needed to use this to dry the floor mat as there is no door on the shower and the mat gets wet when using the shower.