Hotels Near Marrakech quad tours in Marrakech

When I went to the place shown on Google Maps, I had to go down a very dark and narrow alley for about 5 more minutes. It's a good thing I chased after the local who asked for a tip. When I got there, the Riyadh staff were so pretty and friendly. The man is very kind. The accommodation was very pretty and nice. Breakfast was good too

Nice trip with mostly good service.. we had a very nice time in this Riad ( our first experience of a Riad). I will list the negative points first. We booked this holiday through Easyjet after our original hotel booking had to be changed. We did not realise the room was budget room no 13 ..1st floor. The room was dark, the Tv did not work as there was an issue with the Satellite for the whole of our trip.. the beds were very hard and the room was very small with little storage for clothes. We pre ordered an evening meal however we did not receive our tea/coffee and the waiter ignored us and went to sit and chat with his friends on another table. The lack of English by the staff was an problem. The breakfast tea ( mint) was not nice it was over stewed. We booked treatments in the SPA and the booking was incorrectly taken. Thus the result was a foot massage instead of a head massage, although this was still charged for. The booking times were also altered from 90 minutes to 60 minutes without consulting with me.. The matter was brought to the attention of the manager but he did not seem interested. Issue with currency and use of card. This initially was a problem as the hotel did not offer a conversion service and seemed reluctant to accept card. We had to walk into the center to find a conversion shop and queue for 30 minutes. One final issue,, we were concerned for the welfare of the street cats some of whom had eye issues possibly cat flu. While we did not see any cruelty directly towards these beautiful creatures we were upset at how they seem to be ignored and barely tolerated.... it is worth noting that we are all deserving of kindness and medical treatment. Positive points. The air con was excellent, there was little noise at night only the call to prayers at 5.25 in the mornings. The night manager did provide us with blankets to improve the quality of the beds. We could pay the bill using Credit card. We received a nice mint tea and biscuits when we arrived with a detailed map. The Berber evening meal was interesting as was the lunch. The Riad settling was very pretty and cool. There were sunbeds to sit out on to catch some sun if needed. We had a fantastic 3 hour walking guide around the old city which was amazing. There was plenty of water for showers and the Riad was very clean. there were also 2 very friendly puss cats in the hotel.

We checked in in the morning, which we were very grateful to them for allowing us to do. Everyone was so kind and helpful even after we realized there was a problem with our reservation. They worked with us and never tried to charge us for the mistake even though they certainly could have (especially when it took a few days for our travel agent to fix it). The food was delicious, every single person was friendly and helpful. We also got massages at the spa and were so happy and relaxed. They even held our luggage for free for a few days while we went on an excursion. The rooms they gave us for the second half of our stay were even nicer than the first. They were in the process of filing the pool and we really enjoyed sitting out by it even though they were laying even more pretty tile (the hotel is very beautiful as it is, even nicer than the pictures). I will say the internet passwords kept expiring which was annoying, but they always gave us a new code without any issue except the minor inconvenience. We will definitely be back.

The hotel is located in the center of the city. It is convenient to travel and the surrounding facilities are complete, but when I checked in, a very strange thing happened. The hotel gave me a room on the third floor. When I reached the third floor by elevator, I found the third floor Many rooms are being renovated, and workers come and go in a messy feeling. I thought maybe only a few rooms were being remodeled and didn’t care. When I continued to go to my own room, I found that there was still a section that was using a percussion drill to hit the ground. The sound was loud and dusty, and I immediately turned back to the front desk of the hotel to ask for another room. The quiet environment, the hotel hesitated and gave me a room on the fourth floor, but when I entered the room after arriving on the fourth floor, the sound of the impact drill was still loud , There was no way to rest comfortably, so I had no choice but to contact Ctrip's customer service. In the end, the customer service communicated with the hotel and changed me to a room on the fifth floor on the other side. It was very quiet and gave me an unexpected compensation voucher , Thanks to Ctrip's customer service! I mainly want to make complaints about writing this review. As a five-star international chain hotel, the hotel is undergoing renovations during the period of receiving guests, and the guests are arranged in rooms on the decoration floor, which is simply unbelievable!

This is the second time and I'm very happy, I am a terribly manic person And in this hotel I was very satisfied with all the services From arrival to departure. If there is something to say!!! For me it would be the top quality distinction.

When arrived at the reception the booking number was not registered on the their system, they asked me to fill in a paper form with my details and I had to wait for 15 minutes to check in.

We checked in to our deluxe room, and it was a horrible stay. First off, the deluxe room building is the furthest building away from the hotel, and by the time we get to our room, the view from our balcony is of a construction site and parking lot. Our room had a particularly strong vinegar smell to it, and we asked to move rooms. We were told that every deluxe room was sold out and we would be able to move rooms the next day. Next day comes around and we didn’t hear from the hotel. Every call to guest services took at least 3-5 minutes until someone answered or called back. We also came back to our hotel room unlocked, and it seemed housekeeping didn’t truly close our door when they cleaned it. On our last night, the A/C didn’t seem to work. We called guest services and the lady I spoke to told me that it was turned off for the whole hotel. When asked why or when will it be turned back on, she abruptly interrupts me and says I’m transferring you to the front desk. I waited for at least 2 minutes on the phone before someone from the front desk to answer my call, and he informs me that someone will come check our A/C. We love staying at different hotels in different countries and had no issues with other hotels in Marrakech, however, our stay at Movenpick was very underwhelming and staff didn’t seem to care at all. This has been a very awful experience, and hope that the hotel management can make a much better experience and improvement for others.

First time in Morocco and we loved it. The hotel on arrival was stunning and was greeted by a Bell boy who took our suit case. we were shown to reception with a cocktail (which was lovely after a 30 minute transfer) and flight, while they checked us in. We were then shown to lunch which was tasty and so much choice. We loved our room it was so light fresh and clean and loved the shutters and our little balcony. Cleaner came in everyday to make beds and give clean towels etc. The shower gel, shampoo and conditioner is a nice touch. We were there for a 5 day chill as mine and hubby's wedding anniversary, we chilled by pool and enjoyed the breakfast lunch and dinner everyday. The animation team are AMAZING ,hard working and funny and try to get everyone involved (even if you want to chill lol).Darts, water polo, cooking, yoga. You can book into the two al a carte restaurants during your stay which are lovely (Spanish tapas and Moroccan food). The only thing i would say is they charge extra for wine but as we stayed all inclusive we thought should of been included. Restaurant areas, seating areas, toilets and grounds are immaculate constantly being cleaned. Staff work so hard especially in the heat. All staff are so friendly and cant help you enough, work long hours as always there from AM to PM then again the next day. We kept our room on the day we left as needed to shower as been to pool all day which was helpful and was only few dirhams. We didn't venture out but the hot balloon trip looked incredible. We also spoke to people who went to the markets and did the camel ride and the Quad bikes they recommended all. All photos i had seen on hotel are exactly how the hotel and grounds look to which is very rare. We would 100% recommend this hotel and even though we like to go somewhere different every year we will defiantly be back as its amazing. Keep up the high standards and look after the staff you have as there all amazing. :)

Arrived here with good vibes, left happy to be going home. Worst hotel iv stayed in, no where close to even a 3 star!! Drink selection poor Pool not very clean Entertainment an hour an evening- shockingly bad Staff are extremely creepy- as soon as you leave the table they’re up chatting to the girls. Bar closes at 11. Ran out of items constantly No kettle or water in rooms, stains all over the carpets Best thing about the place was the chicken from the bbq and that still gave me a poor belly! More staff than customers at times. Certainly will not be returning Amen!