Crowne Plaza Marseille - le DÔME Reviews

Did not live up to expectations.. Hotel staff made an effort to resolve my situation but due to a breakdown in communication the matter is still unresolved. Hopefully after discussions with my travel agent tonight the matter is resolved.

Very nice hotel,modern and clean,good size room with TV,kettle,coffee machine and safe for your more precious things.Very nice and clean bathroom with good shower.Lots of power connection and USB plugs.Great breakfast,really one of the best we had in hotels.Easy access from city center by subway,5 min walk from station.small gym is always a plus and swimming pool .helpfull and friendly staff

Good hotel, but expensive parking The bed was awesome to sleep See you next time !

This place is nice for a night. Not really near anything of importance, but if needing a place to stay before heading to the airport it's ideal. Near some restaurants in a seemingly dodgy part of town. The parking is a bit odd. I got stuck in the private parking for the apartment complex next door. When going into the parking stay to the left side. There's a nice pool and dining area to relax. Rooms are of great size and comfort. Very affordable in terms of a Crowne Plaza. Very good staff, was given a free upgrade. I highly recommend.

Friendly and helpful staff and good clean rooms

Room was nice, Breakfast was nice, nice pool, Nice service.

Super clean as it’s a new hotel. It had all the necessary amenities. Both the room and the bathroom were also spacious and clean!

Clean & spacious room, nice decoration. But location is away from key attractions and old port. Breakfast is okay.

Evry thinking was perfect

The hotel is of very high standard. The price/performance ratio is also OK. Our car could not fit into the underground garage. The front desk gave us a piece of paper and let us park in the only two roadside locations. The attitude was very good.

An exceptional stay at the Crowne Plaza! My experience at the Crowne Plaza was simply memorable. As soon as we arrived, we were warmly welcomed by an absolutely charming and professional receptionist. His sense of hospitality and attention to detail immediately made all the difference and contributed to making our stay unforgettable. The hotel itself is superb, with impeccable facilities and a refined setting that invites relaxation. Every aspect of our stay was perfect, from the cleanliness of the rooms to the impeccable service of the staff. But it was really this receptionist who made all the difference for us. His smile, his courtesy, and his desire to make our stay pleasant were a real favorite. Without a doubt, we will return to the Crowne Plaza every time we travel to the south. This hotel has won us over and we are already looking forward to returning to relive this beautiful experience. Thank you to the entire team, and especially to this exceptional receptionist, for making our stay so special. RoomsThe rooms at the Crowne Plaza Marseille are a real asset to this hotel. We stayed in one of the KING SIZE rooms that the hotel offers us, and frankly, it was everything we were looking for. The first thing that struck us was the space: the room was incredibly spacious, offering all the comforts necessary for a relaxing stay. The modern and refined design of the room, combined with careful decoration, creates an atmosphere that is both elegant and warm. The king-size bed, a real cocoon of comfort, ensured us nights of deep sleep, which is always appreciated after a day of sightseeing. Another strong point of the room, and not the least, is its soundproofing. We were not disturbed by any outside noise, which greatly contributed to our relaxation. It was literally perfect in terms of sound comfort, perfect for resting in complete peace. If you are looking for a spacious, well-soundproofed room that will allow you to really unwind while enjoying a chic and comfortable setting, the KING SIZE room at the Crowne Plaza Marseille is an option that I recommend without hesitation.

Located a little away from the tourist attractions, but with good transport links to the center and the train station. 5 minutes walk to the metro. New hotel. Great facilities. Discreetly elegant with designer furniture. Narrow double bed (160 cm) with top sleeping comfort. Bathroom and toilet in separate rooms (also in the standard room). Breakfast buffet not huge, but with high quality food. Overall: Highly recommended...!!!

Great hotel, very welcoming and attentive Ideally located establishment

The room has a sense of atmosphere. The transportation is convenient, the breakfast is rich, and the service attitude is very good. They will ask us about our housing experience when we check out. Will come again next time