Matsumoto Marunouchi Hotel Reviews

Room is quite old Lighting in the room needs improvement Parking service needs improvement, difficult to find the 2nd car park. Pls book parking in advance if u drive

Hotel room was a good size for Japan. Lighting of the room is good. Shower was hot and strong. Had 2 pillows each. Walking distance to the castle entrance.

The staff were all extremely helpful and the facility itself was well maintained. The room was particularly large and the amenities were first class. The buffet breakfast was quite weighted towards the Japanese side but there were also other options. Great stay. Would highly recommend.

Great location close to Matsumoto castle and various food options. Staff is very friendly and helpful. The hotel looks a bit older but is very well maintained.

High class hotel, in a perfect location. Breakfast is extensive.

Good location in assessing major viewing spots in the city. Very convenient and comfortable.

Very close to Matsumoto Castle, you can visit inside and outside the castle in the morning, evening and noon

It's located right next to Matsumoto Castle. The location is great, with Nawate Street and other areas close by. The hotel itself is a very beautiful and lovely building. I'd like to use it again.

The facilities are a bit old, but there is no problem with the function. In order to ensure a more spacious stay, we booked a triple room for two people, so there is no problem with space. The hotel is a few steps away from the bus stop, and it is no problem to walk to the transportation hub. It is also a few steps away from Matsumoto Castle. The service is also very good. I think the cleaner made a mistake and took away my white towel. After reporting it to the front desk, they immediately agreed to let me take a similar hotel towel as compensation.

The second time I came to Matsumoto, I specially booked this hotel converted from a bank. The ordinary double room in the hotel is relatively small, but very clean. The only drawback is that the air in the room is not very circulated. Although there is an air purifier, there is still a little smell. If you go out during the day, you can open the window to change the air yourself. The more upscale rooms have a living room and kitchen, and the bathroom is more spacious. The experience is better. The scenery outside the window is very good. This time I lived on the fifth floor and I could already see the mountains in the distance. If you come in winter or spring, you can definitely see the snow-capped peaks. The hotel's breakfast is superb, not only rich in choices, but also very good in taste. There are various Japanese and Western snacks and side dishes to choose from. Miso soup is great. There is also fried beef, which is expensive. The place for breakfast is a banquet hall with two floors, and there is a handrail staircase leading to the second floor. I happened to encounter a Japanese wedding on the day of breakfast. Several staff members were setting up and shooting in the small hall on the second floor. The atmosphere was very good. Japanese hotels are quiet. There was only beautiful background music during breakfast. You could hardly hear people talking. Everyone was whispering and a little restrained. The hotel front desk was warm and responsive. We also visited the Citizen Hot Spring, which was just a stone's throw away from the hotel, based on the recommendation. It was small and simple, and we experienced the various aspects of Japanese life in depth. Matsumoto Castle, Matsumoto City Museum, and Matsumoto Clock Museum are all within easy reach, making them easy to visit. You can especially go to Matsumoto Castle at night to see the beautiful figure reflected in the city.