Ichibancho, 3 Chome−3−1, Matsuyama City, Ehime Prefecture, 790-0001, JapanView Hotel Details
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Matsuyama Tokyu Rei Hotel Guest Reviews
4.5/5
Great
89 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.3
Service4.6
Cleanliness4.5
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All reviews(89)
Positive reviews(88)
Reviews with photos/video(18)
Clean and tidy(22)
Awesome rooms(19)
Great service(17)
Convenient for shopping(12)
Near shopping area(11)
Easy to get around(8)
Large rooms(5)
Delicious breakfast(5)
Negative reviews(1)
BroccoliCauliflower
Standard Single Room - Non-Smoking
Stayed in Aug 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Aug 19, 2024
Near a tram stop, take the tram to Dogo Onsen for a bath.
Also near the Matsuyama Castle, take the cable car up to the mountain
Response from Property: Thank you for using our hotel this time.
Also, thank you for sending me the impression of that time.
Matsuyama Castle is also located near the hotel.
Dogo Onsen is also located approximately 10 minutes away by tram.
It is conveniently located for both sightseeing and business.
We look forward to serving you again at Tokyu REI Hotel the next time you visit Matsuyama.
Clement
Renewal Moderate Twin Room
Stayed in Jul 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jul 28, 2024
Provides luggage storage service which is nice, and very close to attractions such as Matsuyama castle. Not to mention that it is close to the tram station as well.
Response from Property: Thank you for staying at our hotel.
Thank you very much for appreciating our staff. We will also tell those who responded on the day and encourage the maintenance and improvement of daily service.
We will continue working to become a hotel that will be selected by many people in the future.
We sincerely look forward to your visit.
Guest User
Standard Double Room - Non-Smoking
Stayed in Apr 2024
Couples
2 review
5.0/5
Outstanding
Posted on May 14, 2024
A little bit dated hotel but it's clean, service is good but parking might be full so have to park a bit further away
Response from Property: Thank you very much for staying at our hotel.
Thank you very much for appreciating our staff. We will also tell those who responded on the day and encourage the maintenance and improvement of daily service.
I am very pleased that you have liked us.
I am happy if you can use the hotel again.
Guest User
Comfort Twin Room, Non Smoking (Renovated)
Stayed in Aug 2024
Couples
4 review
4.5/5
Great
Posted on Sep 2, 2024
Very cheap parking fee. (JPY¥1000 per night)
Response from Property: 마쓰야마 도큐 REI 호텔을 이용해 주셔서 감사합니다.일본의 마쓰야마는 어떠셨습니까?현재 호텔 지하 제휴 주차장은15:00~11:00의 1박 요금으로 1대당 1200엔입니다.이곳은 타워형 주차장으로, 차고 1.55m 이내의 소형차만 주차할 수 있습니다.그 외의 차량은 인근 제휴 주차장으로 안내해 드리며, 먼저 호텔 지하 제휴 주차장에서 주차장 직원이 고객의 일정을 듣고 안내해 드립니다.호텔 주변은 일방통행 도로가 많습니다.주의해서 이용해 주시기 바랍니다.
Guest User
Standard Single Room - Non-Smoking
Stayed in Apr 2023
Solo travelers
16 review
5.0/5
Outstanding
Posted on Apr 19, 2023
Great service and a delicious breakfast. And a great location.
Response from Property: Thank you very much for using Matsuyama Tokyu REI Hotel.Thank you for your review.Thank you for your feedback regarding the breakfast.We will continue to strive to provide hotel services that will further satisfy your needs.We look forward to seeing you again.
Guest User
Standard Double Room - Non-Smoking
Stayed in Apr 2023
Solo travelers
3 review
5.0/5
Outstanding
Posted on Apr 24, 2023
Really loved this hotel.
Response from Property: Thank you very much for using Matsuyama Tokyu REI Hotel.There are review ratings.We will continue to strive to provide hotel services that are even more satisfying.We look forward to using your service again.
Anonymous User
Standard Double Room - Non-Smoking
Stayed in Nov 2022
Couples
5 review
4.0/5
Very Good
Posted on Dec 7, 2022
good service
Response from Property: Thank you for visiting Matsuyama Tokyu REI Hotel.How was your stay in Matsuyama, Japan?We look forward to serving you again.
むーと
Standard Single Room - Smoking
Stayed in Oct 2024
Business travelers
1 review
4.0/5
Very Good
Posted on Nov 17, 2024
I stayed here for business, and the cleanliness was average, so I was able to stay there with peace of mind.
It felt like a typical business hotel, and the location was good, just a short walk from Okaido tram station.
Original TextTranslated by Google
Response from Property: Thank you for staying at Matsuyama Tokyu REI Hotel. Our hotel is located on the corner of the Okaido intersection in the center of Matsuyama city, so the tram and bus stops are almost always right in front of the hotel. All tourist facilities and government offices are within walking distance, making it extremely convenient for both sightseeing and business. All our staff look forward to welcoming you back to our hotel the next time you visit Matsuyama.
Guest User
Standard Single Room - Smoking
Stayed in Aug 2024
Solo travelers
25 review
4.0/5
Very Good
Posted on Aug 31, 2024
The tram station is right in the middle of the road from the hotel, making it convenient to go anywhere. The hotel breakfast is good, 2000 yen
Original TextTranslated by Google
Response from Property: 非常感謝你前幾天住在我們酒店。 另外,非常感謝您欣賞這一次。
我感謝您對我們的員工表示感謝。 我們的目標是進一步改善服務。
我們將在未來繼續推廣更好的服務。
我們真誠期待您的下次訪問。
Guest User
Standard Twin Room - Smoking
Stayed in Jul 2024
Family
23 review
5.0/5
Outstanding
Posted on Jul 31, 2024
The hotel is in a great location, right at the main street, with very convenient transportation. The trams and buses at the hotel entrance can go almost anywhere. The hotel is very close to Matsuyama Castle, just a 1-minute walk away.
Original TextTranslated by Google
Response from Property: 這一次感謝您對評審的貢獻,感謝您的高評價。 非常感謝你。
我們感謝您的滿意,我感到非常高興。
我感謝您對我們的員工表示感謝。 我們的目標是進一步改善服務。
我們將在未來繼續推廣更好的服務。
我們真誠期待您的下次訪問。
Guest User
Standard Twin Room - Smoking
Stayed in Jul 2024
Solo travelers
14 review
5.0/5
Outstanding
Posted on Jul 13, 2024
I came to review it right after I checked out. The location is excellent, right at the main street entrance, the tram stops at the hotel entrance, it is very convenient to go to Matsuyama Castle, you can see Matsuyama Castle from the room window, but unfortunately when I checked in, the road and cable car to Matsuyama Castle were interrupted due to the heavy rain the day before. The sanitary conditions are good, the breakfast has a wide variety and tastes good, especially the staff are very friendly and helpful, I rarely give a hotel a full 5 points, this hotel deserves it, I will stay again in the future, because I missed Matsuyama Castle this time.
Original TextTranslated by Google
Response from Property: 這一次感謝您對評審的貢獻,感謝您的高評價。 非常感謝你。
我們感謝您的滿意,我感到非常高興。
我感謝您對我們的員工表示感謝。 我們的目標是進一步改善服務。
我們將在未來繼續推廣更好的服務。
我們真誠期待您的下次訪問。
Guest User
Deluxe Quadruple Room-Non-Smoking
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 8, 2024
Location is very good
It was a quadra room with two bathrooms and ample space for suitcases.
I am very satisfied with the stay for my family of 4.
Original TextTranslated by Google
Response from Property: Thank you for staying at our hotel. Thank you for evaluating our staff. We will aim to further improve our service. We will continue to strive to be a hotel chosen by many people in the future. We sincerely look forward to your visit.
Guest User
Standard Double Room - Smoking
Stayed in May 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Jun 14, 2024
The location is very good, just across the main street from the commercial street, with Matsuyama Castle behind it. The guy who checked me in spoke Chinese (probably Chinese), and there were free toiletries and care kits available, as well as many kinds of tea bags, with honey tea seeming to be the most popular. The window of the room you stayed in overlooks a very literary street, with many specialty shops such as Matsuyama's special sea bream rice, Ehime orange juice shops, stationery stores, and a cable car ride to Matsuyama Castle, which is connected to the main street. There are many people riding bicycles at night, and it has a great atmosphere. The room also has various charging cable sockets, which feels quite thoughtful. The front desk lady I met when checking out was very patient. When I asked about the bus stop to Matsuyama Tourist Port, she helped me check on the computer and told me that there was no bus and I needed to take the city tram to get there. She also helped me circle the transfer station on the map.
Original TextTranslated by Google
Response from Property: 這一次感謝您對評審的貢獻,感謝您的高評價。 非常感謝你。
我們感謝您的滿意,我感到非常高興。
我感謝您對我們的員工表示感謝。 我們的目標是進一步改善服務。
我們將在未來繼續推廣更好的服務。
我們真誠期待您的下次訪問。
Guest User
Standard Twin Room (Renewal)
Stayed in Nov 2024
Couples
13 review
5.0/5
Outstanding
Posted on Nov 24, 2024
The hotel has an unbeatable location and is very convenient in every aspect. It is almost the best choice for traveling in Matsuyama except for the Dogo Onsen area.
Original TextTranslated by Google
Response from Property: 感謝您入住我們的酒店。
您喜歡松山的觀光嗎?
我們期待您的再次光臨。
Guest User
Standard Twin Room - Smoking
Stayed in May 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on May 19, 2024
The location was good and the rooms were clean. The amenities were sufficient. I stayed for 2 nights and it was a hotel I would like to stay at again.
Original TextTranslated by Google
Response from Property: Thank you very much for visiting us. We will continue to come up with events that will keep our guests entertained and hospitality that will impress them. We will continue to pay close attention to cleanliness and maintain it so that everyone can continue to enjoy an extraordinary world. We are very happy that you were satisfied with the facilities within the hotel. We will continue to strive to improve our services, aiming to create facilities that will satisfy our guests even more. We will continue to work hard to become a hotel that is chosen by many people. We hope that you will use our hotel again if you visit this area again.